Digital.aiDI

Principal Consultant, DevOps

Digital.ai offers an AI-powered DevOps platform that enhances business value by unifying and securing the software lifecycle.

Digital.ai

Salary: 150k-160k USD

United States only

About Digital.ai

At Digital.ai, we are revolutionizing enterprise software delivery. A 9-time leader in the Gartner Magic Quadrant for Enterprise Agile Planning, we enable large-scale organizations to drive digital transformation through AI-powered DevSecOps. Our platform empowers over 50% of the Fortune 100 and market leaders across industries like financial services, retail, technology, manufacturing, and government. By unlocking the power of predictive insights and secure software delivery, we help our clients accelerate their innovation and stay ahead of the digital curve.

About the Role:

Digital.ai Services Consultants are responsible for planning and implementing multiple, consecutive high-touch customer engagements for large enterprise organizations. You will provide customers with a comprehensive, outstanding services strategy inclusive of consulting, technical implementation, and educational services. Additionally, you will partner with internal partners (Sales Engineers, Customer Success Managers, Account Executives and Product Support) to help customers realize business goals. Further, the Services Consultant resources will help customers accelerate their DevOps transformation and successful realization of value from Digital.ai software investments.

What You Will Do:

  • Interact directly with the customer leadership to understand their business objectives and technical goals
  • Partner with Digital.ai customer's DevOps teams to understand current DevSecOps and CI/CD tools and processes
  • Architect and implement optimized solutions using Digital.ai DevOps and Continuous Testing solutions to enable customers to automate and accelerate their software delivery at scale
  • Document results and outcomes from each project. Define best practices around the use and implementation of Digital.ai technologies and domains. Leverage the learning to define new automation and create new implementation patterns.
  • Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement
  • Contribute to the product design and support knowledge base.
  • Advise customers on DevOps and CI/CD best practices for processes and technologies.
  • Maintain a balanced, healthy relationship with our customers as a trusted advisor in a professional manner building rapport through technical depth of knowledge
  • Work closely together with the Sales Engineering Team to ensure that Digital.ai customers achieve their business objectives and experience a high level of customer satisfaction

What You Will Bring:

  • Bachelor’s degree (or higher) in CS or Computer Engineering-related field
  • 5+ years of relevant experience architecting, installing, administering and/or scripting interaction web application platforms
  • 5+ Experience with DevOps and including multiple of the following solutions: Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI, Bitbucket, Jira, ServiceNow, Helm, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, etc
  • 3+ years experience delivering custom solutions to customers of all sizes, whether internal or external (external customer-facing experience a plus)
  • Development skills in at least one language (C/C++/C#, Java, Python, JavaScript, Ruby or comparable)
  • A proven ability to coach, influence and collaborate with clients at all organizational levels, including executive leadership and relate to them wherever they are on their journey
  • Aptitude to translate technical challenges in an easy-to-understand language for non-technical people
  • A continuous improvement attitude with the ability to apply DevOps, agile, flow, and lean practices across a variety of methodologies / technologies
  • Resilience to dynamic, changing environment where priorities change rapidly and willingness to respond quickly to customers and leadership needs
  • Relentless curiosity and a desire to learn continuously
  • Outstanding teamwork skills
  • Excellent oral and written communication skills (English)
  • Demonstrated decision making skills and ability to prioritize effectively
  • Ability to travel 40%

What We Offer:

  • Unlimited PTO for US employees
  • Comprehensive medical, dental, and vision plans
  • Paid parental leave
  • Unlimited access to continuous learning and professional development with TalentLMS
  • Flexible working arrangements
  • Opportunity to work with a diverse, globally distributed team

At Digital.ai, we believe in fostering a culture of pay transparency. We are committed to providing our employees with fair and competitive compensation. The current salary range for this specific job is estimated to be $150,000-160,000 base. Please note that final compensation will be determined based on factors such as qualifications, experience, and internal equity. We value transparency and aim to create an inclusive and equitable workplace for all our employees. Certain positions at Digital.ai might also be eligible for additional compensation in the form of bonuses, or other employee benefits which are separate from the base salary and to be defined at offer stage.

Digital.ai is firmly committed to merit-based hiring. We maintain compliance with US and International laws. We welcome everyone from all backgrounds, including age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and believe that diversity is the foundation of innovation.

For individuals with disabilities who would like to request accommodation, please advise us within your job application or cover letter.

About the job

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Job type

Full Time

Experience level

Senior
Manager

Salary

Salary: 150k-160k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Digital.ai

Learn more about Digital.ai and their company culture.

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Digital.ai is a leading provider of AI-powered solutions designed to enhance business operations and drive innovation. The company specializes in providing an AI-Powered DevOps platform that unifies, secures, and generates predictive insights across the software lifecycle, thus ensuring that businesses can enhance their overall value. With the integration of artificial intelligence into their solutions, Digital.ai helps organizations streamline their development process, improve collaboration, and ultimately achieve faster time-to-market for their products and services.

The platform not only assists businesses in managing their software development lifecycle but also offers insights that are critical for decision-making. Digital.ai’s approach combines advanced technologies like machine learning with extensive domain expertise, allowing them to deliver tailored solutions that meet the unique needs of their clients. As organizations continue to embrace digital transformation, Digital.ai remains committed to empowering them through innovative tools and services that drive efficiency and growth.

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