Senior Technical Program Manager- Supply Chain Logistics

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

This Senior Technical Supply Chain Program Manager role is accountable for a large warehouse management chain program inclusive of interdependent supply chain programs thatare high in complexity.Focuses on leading multiple warehouse management program planning efforts and manages the integration,implementation, reporting, and performance of the overall program or group ofprograms to ensure the successful deliveryof defined value and outcomes. Leads the coordination and management activities with business partners. Acts as a mentor and coach to program managers.

• Portfolio Management: Lead portfolio planning and reporting efforts across a diverse set of technical programs within a functional or technical domain area. Identify actionable insights and build & deliver exception-based reports to executives at all levels within the business and technology organizations.

• Leadership and Direction: Define and build complex stakeholder communication plans that tie planned outcomes to the broader organization's mission andvision; Motivates cross functional teams of executives, leaders and individual contributors to achieve businessgoals.

• Stakeholder Management: Develop and implement stakeholder engagementplans for complex cross-functional programs to identify relevant stakeholders, to develop positivestakeholder relationships, and to ensure that each stakeholder has anappropriate share of voice.

• Enterprise Business Analysis: Interpret the business needs and define solution recommendations forbusiness problems across one of 8 business portfolios.Lead the improvement efforts that are within span of control at this level.

• Culture of Innovation: Define the execution plans todisseminate innovative capabilities across the businesses and lead the definition ofcompetencies to enable the team to innovate through solutions such as ideageneration platforms, jam sessions,and hackathons.

• Transformational Change Management: Manage complex cross-functional workstreams across multipleprograms including a first focus on change management and driving end user adoption. Ensures integration with relatedprojects, applying industry standard change management methodologies to build acceptance ofchange and to embed desired cultureand behaviors.

• Program Risk and Issue Management: Manage identification of risks,issues, dependencies, and constraints across multiple complex and interdependent programs escalating these where appropriate. Where necessary,develop, agree on, and implementsolutions to overcome risks within the constraints of the programs and portfolio.

• Ongoing Learning and Development: Develop own and more junior team membercapabilities by participating in assessment and development planning activitiesas well as formal and informal training and coaching; gain or maintainexternal professional accreditation where relevant to improve performance and fulfillpersonal potential. Maintain an understanding of relevant technology,external regulation, and industrybest practices through ongoing education,attending conferences, and reading specialist media.

• Program/Portfolio Planning: Lead the production of and approveprogram plans, ensuring that all activities are identified, are appropriately organizedto deliver program objectives, comply with the organization's program managementframework, and comply with the organization's wider governance structureand processes.

• Reporting and Review: Manage the program review process; providestakeholders with accurate and relevant information and key recommendationsat agreed review points to enable them to evaluate progress and agreeon change.

• Continuous Improvement: Review existing operations in a majorarea of work and implement innovative processes to generate new ideas and ensurethe required continuous improvement outcomes are delivered. Mentorsjunior team members.

• Program Assurance: Manage the delivery of assurance reviewsacross a group of interdependent cross functional programs, enable the deliveryof assurance reviews by independent thirdparties, and take appropriate actionto resolve any issues identified togive senior stakeholders confidence thattheprogram can deliver to time, budget,and quality.

• Resource Management: Negotiate and manage deployment ofprogram/portfolio resources and budgets, providing forecasts and presenting varianceswith narrative at appropriate review points to ensure effective utilization.

• Program Team Management: Leads one or more large program teams (ormultiple small to medium teams); defines the vision either at the portfolio level or across a group of interdependent cross functional programs and communicatesthe outcomes needed along with guidance to achieve outcome, coordinatesteam actions across cross-functional activities; coordinates flow ofadditional team members on and offthe team as needed; and builds the capabilityof the team through training,coaching and mentoring.

• Benefit Realization: Partners closely with our Product and Design organization and Finance teams to define benefit targets and track progress against those targets throughout the lifecycle of a program. Additional – leads remediation of issues and risks that may impact benefits realization and communications updates to leadership.

• Program Governance: Proactive governance of both portfolio and program level execution throughout the delivery lifecycle. In addition, delivers baseline assessments and facilitatepost-implementation analyses to evaluate and track the realizationof business benefits. Ensure that roles and responsibilitiesare clearly defined for all stakeholders,and ensure compliance with theorganization's wider program and/ or portfolio management decision-making structuresand processes

• Policy Development & Implementation: Guide the implementation ofpolicy and the design and implementationof program and change initiatives.

• Budgeting: Partner with cross-functional leaders to plan, build and manage budget for assigned programs.

QUALIFICATIONS:

• Master's Degree or equivalent level preferred

• General Experience: Experience enables job holders to deal with most situations and to advise others (8 to 12 years)

• Managerial Experience: Experience of planning and managing resources to deliver predetermined objectives as specified by more senior managers (over 6 years)

• Technical Program Management of Warehouse Management Deployments: Experience of planning and management for resources and solutions to deliver multiple applications supporting distribution centers

• Enterprise Mindset: Experience in strategic planning and execution of a multi-year staggered deployment schedule while still focusing on the key enterprise technology objectives.

• Stakeholder Management: Experience in working with multiple stakeholders with various needs while providing transparency through regular communication channels.

Please note: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permittedto be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may includeID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidateduring any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!