United States onlyDGR Systems, a growing premier technology consulting company, is looking for a Microsoft Dynamics 365 Administrator with experience in Microsoft Dynamics 365 solutions and an understanding of best practices and effective utilization of the applications. This individual will play a crucial role in supporting and optimizing the implementation, configuration, and ongoing maintenance and administration of Microsoft Dynamics 365 solutions within our organization. You will collaborate with cross-functional teams to gather requirements, design solutions, and provide technical support to ensure the effective utilization of Dynamics 365 applications.
This position requires a highly motivated individual, who has an in-depth knowledge of the technical solution and how it is deployed and has excellent communication and presentation skills.
Responsibilities:
- Collaborate with stakeholders to understand business requirements and translate them into functional specifications for Dynamics 365 solutions.
- Design and configure Microsoft Dynamics 365 modules to meet business needs, including customization of entities, workflows, forms, views, and reports.
- Lead or support the implementation and configuration of Microsoft Dynamics 365 applications, ensuring alignment with best practices and industry standards.
- Manage data migration activities, including data cleansing, transformation, and import/export processes to ensure data integrity within Dynamics 365.
- Configure and maintain integrations between Microsoft Dynamics 365 and other business applications/systems, leveraging tools such as Power Automate and Azure Integration Services.
- Develop and execute test plans to validate Dynamics 365 solutions, ensuring reliability, performance, and compliance with business requirements.
- Provide end-user training and support to ensure effective adoption and utilization of Dynamics 365 applications, including troubleshooting and resolving issues.
- Create and maintain documentation, including system configurations, technical specifications, user manuals, and training materials.
- Stay updated on Microsoft Dynamics 365 updates, releases, and industry trends to recommend and implement continuous improvements and enhancements.
- Collaborate with cross-functional teams, including business analysts, developers, project managers, and system administrators, to deliver integrated solutions that drive business value.
Requirements
- 3 years' proven experience in implementing, configuring, and supporting Microsoft Dynamics 365 applications, including but not limited to Customer Engagement (CRM), Finance and Operations (ERP), and Power Platform.
- Strong understanding of Dynamics 365 architecture, modules, entities, workflows, security models, and customization capabilities.
- Proficiency in Microsoft Power Platform tools, including Power Automate, Power Apps, and Power BI.
- Experience with data migration, integration, and system testing methodologies.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work effectively in a fast-paced, dynamic environment with cross-functional teams and stakeholders.
- Strong attention to detail and commitment to delivering high-quality solutions.
Preferred Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
- Certification in Microsoft Dynamics 365 (e.g., Microsoft Certified: Dynamics 365 Fundamentals, Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate) preferred.
- Experience with Microsoft Azure cloud services and Azure DevOps.
- Knowledge of programming languages (e.g., C#, JavaScript) for Dynamics 365 customization and development.
- Familiarity with Agile/Scrum methodologies for software development and project management.
- Experience with other CRM/ERP systems and enterprise applications is a plus.
Benefits
Why DGR? DGR Systems helps solve the most complex business and operational challenges for their customers. Our team of top-level industry experts takes an innovative and straightforward approach to consulting, design, deployment, and ongoing Assurance Services to meet customer needs. At a glance, DGR Systems was founded in 2009 in Tampa, Florida, and provides full-service solutions in the areas of Modern Workplace (Endpoint Solutions, Collaboration), Security (Identity and Access Management, Zero Trust, Information Protection) Modern Infrastructure and Cloud, and Applications (Collaboration Apps, SQL Reporting, Power Platform). With an impressive depth of experience across the Microsoft technology solution stack combined with our focus on integrating solutions from multiple leading vendors, we help organizations design and execute against their most challenging digital transformations. At DGR Systems, our culture is built around one simple standard: Excellence is our Baseline - and we deliver on that standard with every client, every day. DGR Systems core values are an essential and enduring tenant of our organization. They are a small set of timeless guiding principles describing who we are, how we treat people and how we run our business. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.Core Values
Benefits
