Key Account Manager

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Join our dynamic and passionate team dedicated to making a difference in healthcare, specifically in the field of diabetes. As a Key Account Manager, you will manage the sales of the company's medical devices, focusing on key accounts within the hospital and clinic settings in Japan, particularly in Osaka and Tokyo. You will be responsible for developing and executing strategies to improve prescription behavior and patient growth through impactful field events.

Where you come in:

• Sales collaboration: Collaborate with the sales team (Regional Sales Manager and Territory Sales Manager) and develop and nurture a national database of key accounts, including endocrinologists, diabetes nurse educators, and key advocates.
• Event Strategy: Design and execute brand strategies and a nationwide field event strategy. Support regional event strategies and improve execution in collaboration with marketing.
• Account Management: Lead projects at every center required to grow sales and relationships with a strong emphasis on diabetes care. Set quarterly sales touch points with each region to ensure consistent engagement and growth.
• Administrative Support: Serve as a key speaking partner for legal, event management, and regional responsibilities. Improve invitation and communication processes in collaboration with marketing.

Functional/Business Knowledge:

• Use professional concepts and knowledge of company objectives to resolve complex issues creatively and effectively.
• Develop a proficiency in the company's business to inform decisions.

Scope:

• Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals.
• Provide guidance to team members using established company policies.
• Frequently interact with subordinate supervisors, customers, and/or functional peer group managers.

Judgement:

• Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors.
• Follow processes and policies in selecting methods and techniques for obtaining solutions.
• Erroneous decisions or failure to achieve results will add to costs and may impact the short-term goals of the organization.

What makes you successful:

• You must have strong sales background required, familiarity with the Japanese hospital system, national territory experience preferred, passion for diabetes or healthcare impact.
• You must have proven ability to penetrate new accounts and establish relationships with healthcare professionals (HCPs) and hospitals in Osaka and Tokyo.
• You must have proficiency in Japanese in order to liaise with Japan HCPs.

Experience and Education:

• Bachelor’s degree with 8-12 years of industry experience.
• 5 years of sales experience in a medical device or pharmaceutical company.

Travel Required:

• 50 – 60 %

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.