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DexcomDE

Continuous Improvement Manager

Dexcom, Inc. is a leader in continuous glucose monitoring systems, empowering individuals with diabetes to manage their health effectively since its founding in 1999.

Dexcom

Employee count: 5000+

Philippines only

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We are seeking a Continuous Improvement Manager to lead and support end-to-end process improvement initiatives, providing consultation and support to stakeholders on operations management, meeting facilitation, and problem-solving.

Requirements

  • At least 8 years of experience in the Shared Services, Business Process Outsourcing, or Call Center field
  • University degree and/or relevant experience
  • Certified Lean Six Sigma Black Belt
  • Proven experience and understanding of performance management frameworks such as COPC
  • Experience in using MS 365, Office, Productivity, Reporting and Statistical Analysis tools
  • Excellent analytical and structured problem-solving skills
  • Excellent verbal and written communication, presentation, and facilitation skills
  • Proven experience with business processes, data analysis, and/or project management
  • Ability to effectively prioritize and execute tasks while under pressure
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment and stakeholder management

Benefits

  • A full and comprehensive benefits program
  • Growth opportunities on a global scale
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Dexcom

Learn more about Dexcom and their company culture.

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Dexcom, Inc. is a pioneering company in the field of continuous glucose monitoring (CGM) technology, founded in 1999. Based in San Diego, California, the company has dedicated its efforts to transforming diabetes management through innovative glucose sensing. The company developed the Dexcom G7, a state-of-the-art CGM system recognized for its real-time glucose insights delivered directly to users' smartphones and smartwatches. This feature has been instrumental in allowing users to make informed decisions about their health, significantly improving their quality of life.

Over the past 25 years, Dexcom has led the way in glucose monitoring technology, consistently introducing cutting-edge products like the new Stelo glucose biosensor that enhances personal health engagement without the need for prescriptions. The company's mission extends beyond just improving technology—it's about empowering individuals with the knowledge and tools to take control of their own health. With a focus on patient-centric techniques, Dexcom has formed partnerships with healthcare professionals and caregivers to ensure comprehensive support and education for users. As the leader in the diabetes management technology space, Dexcom remains committed to continuous innovation and to helping people worldwide lead healthier lives.

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Dexcom

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