South Africa onlyWe’re seeking an organised, detail-oriented Admin & Operations Assistant to manage cleaning bookings on Saturdays and Sundays, with an additional half-day for a meeting with the Operations Manager. You’ll be the hub connecting clients, cleaners, and management.
Key Responsibilities:
Allocate and manage cleaners for each booking
Confirm job details and communicate with clients
Track payments and booking status
Manage cancellations, last-minute changes, and urgent issues
Update CRM and scheduling systems with accurate records
Provide support to recruitment and onboarding when required
What You’ll Bring:
Excellent communication skills (WhatsApp, email, phone)
Strong time-management and organisation
Attention to detail and high accuracy in record-keeping
Calm and solutions-focused under pressure
Ability to work independently and manage multiple priorities
Positive, proactive, and flexible approach
Requirements
At least 3 years’ experience in administration, operations, or scheduling
Familiarity with CRM, ATS, or booking/scheduling systems
Proficient in Microsoft Outlook and Excel
Confident communicating via WhatsApp, email, and phone
Strong attention to detail and accurate record-keeping
Must have a reliable laptop, stable internet, and quiet workspace
Highlights
Coordinate weekend cleaning bookings, manage client and cleaner communications, track payments, and keep operations running smoothly in a part-time remote role.
