We’re looking for a dependable coordinator to manage weekend cleaning bookings (Saturday & Sunday) and an extra half-day during the week to coordinate with the Operations Manager. You’ll ensure jobs run smoothly and communications stay seamless.
Key Responsibilities:
Allocate cleaners and organise backup cover
Confirm schedules and communicate with clients/cleaners
Track payment and booking statuses
Manage cancellations, urgent replacements, and daily issues
Keep accurate records in CRM/scheduling systems
Assist with recruitment coordination when needed
What You’ll Bring:
Excellent verbal and written communication skills
Strong organisation and multitasking abilities
Detail-oriented with accurate record-keeping
Calm, proactive problem-solving
Ability to work independently in a fast-paced remote environment
Flexible, professional, and supportive attitude
Requirements
Proven administrative experience (minimum 3 years)
Proficient with CRM, ATS, or scheduling tools
Strong command of Microsoft Outlook and Excel
Comfortable using phone, email, and WhatsApp for daily communication
Detail-oriented with excellent record-keeping and data accuracy
Requires reliable laptop, stable internet, and a quiet home environment
Highlights
Weekend coordinator role: oversee bookings, liaise with clients and cleaners, track payments, maintain CRM records, and support smooth operations with attention to detail.
