Senior Case Manager - Active

Job Details

• Health/dental/vision coverage
• Employer-paid and supplemental life insurance
• Short- and long-term disability insurance
• Generous paid time off and holiday pay
• Flexible work schedule
• Monthly remote stipend
• 401(k) investment plan, with an employer match of up to 4%
• Mileage reimbursement
• Tuition reimbursement program
• Certified Employer for Public Service Loan Forgiveness Program
• Healthcare reimbursement and flexible spending plans
• Onsite gym and lounge for employee use at both office locations
• Discounts on auto and homeowner’s insurance
• Employee assistance program
• Credit union membership
• Employer-paid training

• A Bachelor’s Degree,
  • OR Five (5) years of experience in the field of Long-Term Services and Supports (LTSS), which includes Developmental Disabilities;
  • Or some combination of education and relevant experience appropriate to the requirements of the position
• Must have demonstrated exemplary performance while working within service coordination or case management positions, including the following areas of performance: demonstrated initiative within the department or agency on projects, demonstrated leadership skills, adaptation to change, and problem-solving skills.
• Valid Colorado motor vehicle license & proof of motor vehicle insurance
• Ability to meet and maintain agency driving requirements

• Knowledge of rules and regulations for Health Care Policy and Financing and the Colorado Department of Public Health and Environmen
• Two (2) years of experience in service coordination/case management at Developmental Pathways or similar agency
• Familiar with Microsoft Office (Excel, Word, Outlook, etc.) and be able to use these and other required programs at an intermediate level
• Able to speak, write, and interpret fluently in English and another language based on the business needs (you may identify if it’s Spanish specifically or what the need is here)
• Ability to complete all typical service coordinator responsibilities in fluent language/s
• Support with written translation of internal documents for use by stakeholders, as appropriate

• Assure services and supports identified in the annual service plan are coordinated among various providers for continuity of services and funding for individuals served. Facilitates and coordinates Interdisciplinary Teams (IDTs)
• Provide leadership and mentoring to Case Manager positions and problem-solve complex situations with the management team, families, and providers
• Communicate in an appropriate, effective, and respectful manner with individuals served, supervisors, other staff, agencies, and organizations; maintain individuals served confidentiality
• Maintain a professional and ethical manner in all interactions and meet performance quality, customer service, and coordination standards as assigned by department leadership.
• Serve as subject matter expert for applicable programs and services; serves as resources/point of contact for complex cases
• Complete various assessments to determine eligibility for services/supports and identify individual strengths, needs, concerns, and preferences through interviewing, observing, and utilization of standardized tools
• Provide care coordination services and interventions by referring, educating, collaborating, and mediating with individual and external providers/agencies
• Complete accurate case documentation in appropriate tracking and databases; prioritize workload and meet all required timelines
• Complete required documentation related to monitoring activities and other targeted case management activities as PMPM; evaluate need and effectiveness of services requested and delivered; advocate for individual service needs
• Schedule, facilitate, document, and complete follow-up for all required meetings; disseminate updates and obstacles to the necessary parties
• Ensure the accuracy and timely entry and distribution of required documentation to all necessary parties, including, but not limited to providers, individuals, and family member
• Maintain knowledge of state/federal regulations, policies, and procedures regarding long-term services and supports, Medicaid waiver and state-funded programs, and other community resources
• Provide oversight and coaching to case management level staff regarding support for people in services, conflict resolution, and negotiating positive outcomes for the Department and people in services

About Us

Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.

At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!