Community Manager

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

Community Managers are responsible for maintaining, curating, and analyzing a brand's social media presence. Effective and impactful community planning results in a deep understanding of how a brand's audience interacts, responds, and engages with content across social platforms. These insights are used for future creative development.

This role requires close collaboration and integration with all areas of the business (media, tech, data, and various retail touchpoints) and this person will be expected to be able to frame their work in a solid strategy that’s grounded in insight and underpinned by knowledge of digital and social platforms, and organic content. The candidate must feel comfortable working in an always-on environment and be a true collaborator.

WHAT YOU’LL DO:

The role of Community Manager is exciting, varied, and constantly evolving. In this role, you will:

• Develop and deliver concepts to feed organic content calendars
• Take part in content calendar planning; monthly, quarterly, and weekly
• Partner with the design team to produce social content
• Write all post copy in the brand’s tone of voice
• Schedule and post content across a brand's social platforms
• Have a finger on the pulse of pop culture and social media trends to make conceptual connections that generate content
• Be open to working west coast hours and occasional weekend live events
• Analyze data and leverage insights from regular reports to consistently improve performance
• Be seen as the authority for best practices on organic social
• Keep an eye on the competition
• Keep up to date with the latest digital and social trends
• Report on organic performance (weekly, monthly)

WHAT YOU BRING:

• 2 - 4 years relevant experience within a community planning/management role
• Experience providing inspiration
• Excellent presentation skills
• Thorough understanding of organic social media
• Exposure to organic social work that has built a community
• Ability to remain focused under pressure and get stuff done on a tight deadline
• A love for learning and teaching new things
• Great interpersonal and listening skills
• A close attention to detail
• Experience with emerging technologies, and a hunger to learn more

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our effortshere.