Delinea is seeking an experienced Technical Account Manager to join our Customer Success team. The successful candidate will have a passion for Privilege Access Management, Cyber Security, Infrastructure and Identity Security, and experience working with Enterprise customers in a technical trusted advisory role.
Requirements
- 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer
- Understanding of applications, infrastructure and processes used in large organizations that are typically integrated with Privilege Access Management solutions
- Previous experience with Delinea or with other Privilege Access Service solutions such as CyberArk, BeyondTrust, etc.
- Experience leading large, transformational technology projects that cross typical enterprise silos
- Experience addressing significant technical challenges with minimal supervision or guidance.
- Proven ability to plan, organize, and prioritize multiple projects and responsibilities on a weekly basis.
- Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level
- Demonstrated ability to quickly and proficiently understand and absorb new information.
- Prior success delivering objectives in a consistent and professional manner through both expected and unforeseen challenges.
Benefits
- Competitive salaries
- Meaningful bonus program
- Excellent benefits, including healthcare insurance
- Pension/retirement matching
- Comprehensive life insurance
- Employee assistance program
- Time off plans
- Paid company holidays
