Technical Account Manager

Delinea is seeking an experienced Technical Account Manager to join our Customer Success team. The successful candidate will have a passion for Privilege Access Management, Cyber Security, Infrastructure and Identity Security, and experience working with Enterprise customers in a technical trusted advisory role.

Requirements

• 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer
• Understanding of applications, infrastructure and processes used in large organizations that are typically integrated with Privilege Access Management solutions
• Previous experience with Delinea or with other Privilege Access Service solutions such as CyberArk, BeyondTrust, etc.
• Experience leading large, transformational technology projects that cross typical enterprise silos
• Experience addressing significant technical challenges with minimal supervision or guidance.
• Proven ability to plan, organize, and prioritize multiple projects and responsibilities on a weekly basis.
• Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level
• Demonstrated ability to quickly and proficiently understand and absorb new information.
• Prior success delivering objectives in a consistent and professional manner through both expected and unforeseen challenges.

Benefits

• Competitive salaries
• Meaningful bonus program
• Excellent benefits, including healthcare insurance
• Pension/retirement matching
• Comprehensive life insurance
• Employee assistance program
• Time off plans
• Paid company holidays