Account Manager (DACH) m/f/d

We are a remote-first, international SaaS company dedicated to helping businesses find and target the right accounts primed for conversion. By merging Leadfeeder and Echobot, we’ve brought together two leading companies to create a powerful sales intelligence and web visitor identification platform that gives sales and marketing teams the real time data, insights, and tools they need to win more deals.

What makes us unique? Originating in Finland and Germany – the country with the highest privacy standards in Europe – Dealfront is built on a foundation of compliance and transparency. Our platform ensures users know exactly where the data comes from, maintaining integrity while enhancing profitability.

Join our diverse and dynamic team of over 250 Dealfronters spread across 40 countries globally. Together, let's redefine success for B2B companies.

Join us and be a part of our journey to transform the way businesses win more deals!

An Account Manager’s primary responsibility is to support and expand assigned customers across Dealfront’s existing customer base. In order to do this, the Account Manager needs to maintain knowledge of all products and services we offer.

This role is focused on assigned customers from the DACH region. The Account Manager will work closely with Customer Success to ensure customers progress on their journey with Dealfront. This is a remote position but you can choose to work (hybrid) from our office in Karlsruhe.

If you’re passionate about technology and helping customers grow, this might be the perfect opportunity for you!

Responsibilities

As an Account Manager, your responsibilities will include, but are not limited to:

• Own the commercial strategy and planning for your assigned customer base
• Perform Account Mapping activities regularly to identify up-and cross-sell opportunities
• Build long term relationships with your customers and their potential subsidiaries
• Proactively approach subsidiaries of our customers by leveraging the customer referrals and relationship
• Identify decision makers within existing clients to upsell and cross-sell our product portfolio
• Collaborate with Customer Success Managers to enable a great customer experience
• Work closely with the Marketing and Product teams acting as the voice of the customer
• Participate in the retention & renewal process

Requirements

• 2+ years experience of successful sales or account management experience, preferably within B2B SaaS
• Track record of attaining quotas and reaching goals
• Ability to assess business opportunities quickly by using data to make informed decisions and persuade others
• Strong negotiation, pipeline and forecasting skills
• Passion for building long-term relationships and driving commercial initiatives with customers
• Strong interpersonal and communication skills
• Strong organisational and time management skills - you will need to balance your time with up to 300 clients
• Fluency in German (C2) and English, any other additional language is a bonus

It is beneficial if you have:

• Experience working with marketing and sales technologies
• Experience working with Salesforce

Benefits

• A high performing team that supports each other and celebrates success together
• AI-driven digital tools with huge sales potential in a growing market
• Competitive salary and commission scheme
• Attractive benefits and rewards
• Flexibility to work from home or in the office
• Team events
• Mental Health support with Auntie.
• Annual company retreats in sunny locations and team off-sites :)

From the moment you start your journey at Dealfront, our team will work closely with you; to ensure your success. We’ve set up an effective process to help you to thrive in your new role. It includes a 3-week onboarding program, facetime with senior leaders in the business, and ongoing personal development reviews tailored to your skill set.

We encourage all interested candidates to apply, even if you don't meet all of the criteria listed.

We value diversity and inclusion in our workplace and welcome applications from candidates across all backgrounds and do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, disability or any other protected characteristics.