Technical Enablement Manager

Overview

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

Job Description

The Technical Enablement Manager will be responsible for developing and executing strategies that equip our sales engineers with the technical knowledge, skills, and tools they need to succeed. This includes collaborating with sales leadership, sales engineers, product management, engineering, and other key stakeholders to identify needs, create impactful programs, and measure their effectiveness. This role requires a deep understanding of the technical sales cycle, customer needs, and the competitive landscape.

Essential Duties and Responsibilities:

• Collaborate with sales leadership and sales engineers to identify key performance gaps and develop targeted enablement initiatives to address them.
• Design, develop, and deliver engaging training programs and content, including technical sales playbooks, product training, competitive battle cards, demo scripts, and technical best practices.
• Manage and maintain the sales enablement platform, ensuring content is easily accessible, up-to-date, and effectively utilized by the sales engineering team.
• Develop and implement sales engineer onboarding programs to accelerate ramp-up time for new hires.
• Partner with product and engineering to ensure alignment of technical messaging and content.
• Analyze sales engineer performance data and gather feedback from sales engineers to continuously improve enablement programs and measure their impact on revenue.
• Stay up-to-date on industry trends, competitive offerings, and customer needs to inform enablement strategies.
• Manage budget and resources effectively.
• Build strong relationships with sales engineers and other key stakeholders.
• Develop and deliver presentations to sales leadership and other stakeholders on enablement initiatives and results.

Here’s what you’ll bring to the team:

• 3-5 years of experience in technical sales enablement, sales engineering, or a related field, preferably in the technology industry.
• Strong understanding of the technical sales cycle and solution selling methodologies.
• Experience designing and delivering effective technical training programs and content.
• Proficiency in using sales enablement platforms and other sales technology tools.
• Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively across multiple teams, including engineering, product, and technical sales.
• Data-driven approach to measuring and improving program effectiveness.
• Ability to thrive in a fast-paced, dynamic environment.
• Knowledge of the data storage industry and high-performance computing is a plus.

DDN

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.