DALearning Services Operations Analyst I
Dayforce is a global human capital management technology company focusing on HR, payroll, and workforce management solutions for organizations.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Mauritius
About the opportunity
Join Us as a GLS Operational Analyst 1 at Dayforce – Where Learning Meets Innovation
Are you passionate about creating seamless training experiences and supporting teams that empower others through knowledge? Do you thrive in a fast-paced, tech-forward environment where your ideas and contributions truly matter? If so, we have an exciting opportunity for you!
In Global Learning Services, we believe that training is at the heart of every great customer experience. As a GLS Operational Analyst 1, you’ll be a key player in shaping the journey of our customers and internal teams as they engage with our world-class training programs. Reporting to the Director of Operational Practices for the Global Learning Services (GLS) team, you’ll be part of a dynamic group that supports the full lifecycle of product training—from onboarding to ongoing support for our Daymakers and our customers.
What you’ll get to do
• Be the heartbeat of our training operations by supporting both internal and external customers with their learning needs.
• Own and optimize our Learning Management Systems (Dayforce Learning and Dayforce Training Portal), ensuring a smooth and impactful training experience.
• Support and Collaborate to document actions and insights using Salesforce (SFDC), helping us continuously improve.
• Meet and exceed service expectations, delivering timely and accurate support that makes a real difference.
• Drive innovation by identifying and recommending process improvements that enhance our internal processes.
• Grow your skills in a role that offers exposure to cutting-edge tools and technologies
Skills and experience we value
• A proactive mindset and a passion for solving problems before they arise.
• The ability to adapt quickly in a fast-moving, ever-evolving environment.
• Multilingual skills (especially French) are a big plus!
• Experience with Microsoft tools like Excel, Power Automate, Forms, Teams, PowerPoint, and Word.
• Intermediate knowledge of Smartsheets and a willingness to learn more.
• A strong sense of ownership and accountability, whether working independently or as part of a team.
• A desire to innovate and collaborate, using technology to elevate the training experience.
What would make you really stand out
• HSC with Min 2 years’ experience in HR, Customer Service, Payroll or IT will also be considered
• 2+ years of relevant work experience in the Learning and Development space
• Certinia/CSA experience an asset
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Apply now
Please let Dayforce know you found this job on Himalayas. This helps us grow!
About the job
Apply before
Posted on
Job type
Full Time
Experience level
Entry-level
Location requirements
Hiring timezones
Mauritius +/- 0 hoursAbout Dayforce
Learn more about Dayforce and their company culture.
At Dayforce, we strive to transform the workplace experience for organizations and their employees. As a global leader in human capital management (HCM) technology, we offer a comprehensive people platform that integrates HR, payroll, talent management, and workforce management into one powerful solution. Our mission is deeply rooted in the commitment to enhance work life for millions of users around the world. Founded in 1992, Dayforce is dedicated to providing solutions that enable businesses to operate with confidence, unlock their workforce potential, and achieve quantifiable results.
Through our innovative platform, we leverage advanced technologies, including AI, to empower HR professionals and streamline their operations. Our wide-ranging tools help organizations navigate the complexities of managing their workforce effectively, ensuring compliance with evolving regulatory requirements. We have built a reputation as a trusted partner for thousands of businesses, from small companies to large enterprises, enhancing their capacity to attract, engage, and retain top talent. With a commitment to corporate responsibility and a focus on continuous improvement, Dayforce is not just about providing software; it’s about fostering a culture of positivity, inclusion, and success within workplaces globally.
DADayforce
Company size
5000+ employees
Founded in
1992
Chief executive officer
David Ossip
Markets
Employees live in
United StatesSimilar remote jobs
Here are other jobs you might want to apply for.
141 remote jobs at Dayforce
Explore the variety of open remote roles at Dayforce, offering flexible work options across multiple disciplines and skill levels.
Remote companies like Dayforce
Find your next opportunity by exploring profiles of companies that are similar to Dayforce. Compare culture, benefits, and job openings on Himalayas.
Find your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
United Kingdom only
Canada only
AF, AL + 146 more
Bulgaria only
Germany only
