Renewals Manager

As Renewals Manager, you will take ownership of an international renewals portfolio, protect and grow revenue, and build trusted relationships with senior stakeholders. You will lead renewal conversations, forecast and de-risk your book of business, negotiate commercial terms, and continuously improve how we run renewals through data and smart automation.

Requirements

• 2-3 years of experience in a customer success, account management, or renewals management role, preferably within a B2B SaaS environment
• Proven track record of successfully managing renewals and achieving high retention rates in enterprise software or technology solutions
• Strong negotiation and objection handling skills
• Self starter - able to work independently and identify and solve issues
• Excellent verbal and written communication skills, with the ability to present to C-suite and senior stakeholders
• Strong project management skills and the ability to handle multiple renewals concurrently while meeting deadlines
• A proactive, problem-solving mindset with a passion for customer success and long-term partnerships
• Familiarity with the financial or audit industry is a plus
• Experience with HubSpot, Vitally, and Chargebee is a plus
• A team player who thrives in a fast-paced, high-growth environment

Benefits

• Excellent salary
• Flexible and growing organization with lots of opportunities to learn and develop
• International working environment
• Friendly and driven colleagues