Retention Marketing Associate

At Spice, we're building the performance marketing engine for restaurants.

We are looking for a talented, motivated, and creative Email Marketing Associate who is driven and excited by crafting email campaigns the grow online sales for a portfolio of game-changing restaurant brands. You will work with clients to plan out and execute email campaigns that engage their customers and drive online sales growth.

This is a client-facing position meant for the best and brightest in copywriting & email creative, capable of leveraging their unique skillset.

This is a remote job and is open to candidates based in Brazil, Portugal, and Mexico. This role supports a U.S. based team and client roster. Candidates must be available and flexible to support and work from 9 am - 5 pm in the U.S. EST time zone.

A Day in the Life

On a day-to-day basis, you will:

• Collaborate with clients to plan and implement email marketing campaigns designed to retain customers and drive online sales growth

• Write, proofread, and code creative, high-converting email and SMS briefs

• Schedule email and SMS campaigns for clients

• Translate brand strategy into a powerful copy that drives desired actions and outcomes

• Work closely with our in-house design team to ensure the design vision for campaigns is effectively realized

• Continuously bring new copywriting and retention marketing ideas to the team

• Set up automation/flow logic, build pop-ups, and integrate app

You should apply if this sounds like you:

• You’re passionate about developing creative email and SMS marketing copy that drives revenue, loyalty, and lifetime value for restaurant clients.

• 2+ years of experience in copywriting, digital marketing, growth marketing, e-commerce, or a related field

• Proven track record of developing creative, high-converting marketing copy

• Familiarity with Klaviyo, Customer.io, Mailchimp, or similar Email Service Providers

• Excellent project management skills and comfort in a fast-paced environment

• Superb verbal and written English communication skills

Who We Are:

Spice Digital is a joint venture between Maxx Freedman & Darkroom, a vertically integrated digital agency pioneering the next generation of consumer-facing brands.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.