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CSGCS

Global Compensation Manager

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

Salary: 109k-174k USD

United States only

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Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

As a Global Compensation Manager, you will have a critical role in developing, implementing, and administering compensation programs that attract, retain, and motivate top talent in a highly competitive market. You will work closely with our Compensation Business Partners, Finance, Legal, and Senior Leadership to help ensure the company's compensation strategy aligns with business goals, is market competitive, promotes fairness and equity, and complies with global compensation regulations. Our team supports nearly 6K employees in 27 countries covering N. America, Central and Latin America (CALA), Europe, and APAC. Ideal candidate will have experience in broad-based and executive compensation, incentive plans, allowance plans, a general understanding of equity/stock programs and will serve as our primary compensation expert for the Central and Latin American countries.

We are looking for a Global Compensation Manager who will:

  • Lead the development and analysis of specific, complex components of the organization's global compensation program to ensure competitiveness and effectiveness.

  • Drive the design, implementation, and major updates of job architecture, base pay structures, incentive programs, and equity plans, aligning them with the organization's compensation philosophy and business strategy.

  • Conduct advanced job evaluations, benchmarking, and market pricing for complex and specialized roles, providing expert insights and recommendations.

  • Analyze highly complex compensation data and provide strategic recommendations for salary grades and program enhancements, anticipating future needs.

  • Provide expert feedback and strategic guidance on proposed salary increases, considering labor market dynamics, internal equity, and organizational impact.

  • Drive adoption of job architecture, compensation process and procedures through networking, trainings, and presentations. Revise compensation process and procedures accordingly.

  • Serve as the compensation subject matter expert for assigned global business units and for CALA countries including Brazil, Colombia, Mexico and others.

Is this opportunity right for you? We are looking for candidates who have:

  • Bachelor’s degree in Human Resources, Business, Finance, Economics, related discipline or equivalent experience

  • 7+ years of compensation experience in a technology or SaaS industry or high-growth global environment, including at least 3 years supporting CALA countries preferred

  • Strong working knowledge of compensation practices and legal frameworks in CALA markets such as statutory bonuses, allowances, salary caps, inflation indexing preferred

  • Highly collaborative and able to build trusted relationships across HR, Finance, Legal, and with business leaders of various levels

  • Advanced Excel skills with the ability to interpret data to create accurate and informative analyses

  • Experience with Workday (HCM, Compensation, and Advanced Compensation)

  • Experience with compensation tools and survey platforms like Aon/Radford, Mercer/Comptryx, WTW

  • Attention to detail with strong organizational and project-management skills to balance competing and rapidly changing priorities

  • Certified Compensation Professional (CCP) or similar certification is preferred

  • Ability to read, write, speak and understand the English language in a business environment

CSGer Perks & Benefits

  • Work from Home

  • Employee Belonging Groups

  • Healthcare: Dental, Medical, and Vision

  • Paid Vacation, Volunteer, and Holiday Time Off

  • And so much more!

View More Benefits

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

$108,943.17-$174,305.43

This role is eligible for a bonus opportunity.

Location(s):

United States RemoteBrazil Remote, Canada Remote, Colombia Remote, Denmark Remote, France Remote, Ireland Remote, Mexico Remote, New Zealand Remote, Poland Remote, Portugal Remote, South Africa Remote, Spain Remote, Sweden Remote, United Kingdom Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 109k-174k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About CSG

Learn more about CSG and their company culture.

View company profile

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

View benefits

Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
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CSG

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