Field Partner Programs Readiness Manager

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

We're seeking a Partner Operations Specialist to drive our partner training and enablement initiatives. You'll manage training programs, coordinate events, and serve as a key liaison for our Alliance teams and Solution Architects. This role combines program administration with stakeholder engagement to deliver exceptional partner experiences and drive successful outcomes.

What you’ll do:

• Manage theater training credits and vouchers, including reporting, utilisation tracking, and ROI analysis

• Monitor and provide insights on voucher/credit utilisation to regional leaders, following up with Alliance managers on inactive partners

• Track and analyse regional spending patterns

• Oversee CrowdConnect partner training events, including coordination with Partner Marketing

• Manage partner training event schedules and tracking alongside regional marketing teams

• Own LMS (Docebo) non-self enrollment schedule for instructor-led courses, including logistics, setup, and reporting

• Administer and analyse theater-level post-event survey responses

• Lead Alliance field enablement covering programs, policies, processes, incentives, and tools (deal registration, partner portal, Crossbeam, etc.)

• Host monthly updates and provide ongoing field Alliance support

• Deliver new hire training on programs and processes (onboarding, sourcing, tagging, etc.)

• Support field operations team with change management

• Deliver regular partner experience updates to theater Alliances and Solution Architects on Readiness Programs & Initiatives, Incentives, Accelerate Tracks, and Operations

• Serve as first point of contact for theater Alliances and Solution Architects, supporting requests and escalations related to Partner Program Readiness, Initiatives, and LMS

• Collaborate with theater leadership on LMS training event requirements

• Champion LMS implementation, managing instructor-led course scheduling and providing tool guidance to field teams

• Own new hire training documentation and orientation, including program overview, processes, and organisational structure

What you’ll need:

• Fluent communication skills in English required; proficiency in additional languages welcomed

• 4+ years experience in Partner/Channel Operations or Partner readiness/programs

• Excellent interpersonal skills and proven ability to collaborate across multiple teams

• Self-motivated with high attention to detail and process orientation

• Excellent presentation, communication, and influencing skills

• Proven expertise in LMS management

• Proficiency in business applications including Excel, PowerPoint, Salesforce (Tableau preferred)

• Ability to thrive in a fast-paced environment and manage through ambiguity and change

• Curious mindset with commitment to improving partner and internal team experiences

• Demonstrated capability in task optimisation and prioritisation

Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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