Bilingual Appointment Setter (French or Portuguese)

Our client is seeking a motivated and skilled Appointment Setter to join their sales team. The primary responsibility of this role is to contact potential clients, introduce our products/services, and schedule appointments for our sales representatives.

The ideal candidate will possess excellent communication skills, a persuasive demeanor, and the ability to effectively engage prospects. Fluency in speaking and reading French or Portuguese is required.

Job Responsibilities

• Conduct outbound calls to prospective clients to initiate conversations and establish rapport.
• Clearly and persuasively communicate the value proposition of our products/services.
• Qualify leads by asking relevant questions and assessing their potential as clients.
• Schedule appointments for our sales representatives based on lead availability and salesperson schedules.
• Enter accurate and detailed information about leads and appointments into the CRM system.
• Follow up with leads and ensure timely communication to keep them engaged.
• Collaborate with the sales team to provide necessary information about scheduled appointments.
• Maintain a record of daily call activities, including calls made and appointments scheduled.
• Stay updated on product/service knowledge and industry trends to address prospect inquiries effectively

Requirements

• Proven experience in telemarketing, appointment setting, or a similar role.
• Excellent verbal communication skills with the ability to engage and build rapport over the phone.
• Strong persuasive and negotiation skills.
• Fluency in speaking and reading French or Portuguese.
• Familiarity with CRM software and proficiency in data entry.
• Goal-oriented mindset with the ability to meet and exceed appointment-setting targets.
• Positive attitude and self-motivated approach to work.
• Time management skills and the ability to prioritize tasks effectively.
• Willingness to learn and adapt to changing processes and strategies.
• Previous experience in a sales-related role is a plus.

System Requirements

• At least 15mbps for main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office

Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.