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Coupa Software, Inc.CI

Manager, Proposal Management - 11122

Coupa Software Incorporated is an American technology company providing an AI-driven platform for total spend management and supply chain solutions, helping businesses gain visibility and control over their spending.

Coupa Software, Inc.

Employee count: 1001-5000

United States only

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Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Manager, Proposal Management at Coupa:
The Proposal Leader is responsible for coordinating the end-to-end lifecycle of prospect/customer RFX bids for Coupa. This leader is responsible for managing a team of proposal analysts and supporting multiple opportunity workstreams in parallel. This role governs the bid process from qualification through handoff to ensuring completeness of responses and adherence to deliverable timelines, quality standards, and governance requirements.
A core component of this role is to leverage Loopio and Google Gemini AI to help manage proposal content, collaborate with cross-functional stakeholders, and ensure accurate, consistent, and compliant responses. The Proposal Leader assembles and leads bid teams, working closely with Sales, executive stakeholders, and cross-functional partners to deliver high-quality, compelling proposals.
This role also defines, executes, and maintains bid management globally and across segments to adhere to best practices, identify opportunities for process improvement, and to drive continuous optimization of the proposal function.

What You'll Do:

  • Bid & Proposal Management
  • Project manage the end-to-end bid process with all key stakeholders to ensure on-time submission of compliant and compelling bids
  • Govern the bid process from qualification through RFX and Security response handoffs, ensuring process consistency and stakeholder accountability
  • Manage multiple stakeholders while maintaining accuracy, quality, and adherence to timelines for qualified opportunities
  • Cross-Functional Collaboration
  • Manage a virtual team of Proposal Analysts and coordinate contributions from key stakeholders, including Sales, Marketing, Product, Finance, Delivery, Implementation, Legal, and IT/Security
  • Use Loopio to assign questions, track progress, follow up with subject matter experts, and resolve bottlenecks
  • Organize and lead bid-related meetings, ensuring alignment across all contributors
  • Clearly communicate to Sales Leaders and Account Executives when a no-bid response is decided for unqualified and short-turnaround proposal requests
  • Content Development & Quality
  • Contribute to written proposal content, leveraging Loopio’s content library to ensure consistency, reuse of approved responses, and alignment with win themes
  • Identify content gaps within Loopio and work with subject matter experts to develop and maintain high-quality responses
  • Ensure proposal gaps, risks, and compliance issues are identified and addressed in a timely manner
  • Ensure quality of AI responses using Google Gemini and NotebookLM to assist in proposal and security review responses
  • Partner with Sales Leaders to develop clear and compelling win strategies, ensuring themes are woven throughout proposal and presentation materials
  • Coordinate materials and logistics for all bid-related presentations
  • Work with our SMEs to periodically ensure that our response content is current and accurate

What You Will Bring to Coupa:

  • Bachelor’s degree in Business Administration (or related), Writing, English, Communications, or a related field preferred
  • 3+ years of proposal management experience, preferably within the technology or SAAS Spend Management industry
  • Hands-on experience using Loopio (or similar RFP response management platforms) is required
  • Strong understanding of project management frameworks and structured bid governance
  • Excellent written and verbal communication, organizational, and interpersonal skills
  • Proven ability to manage multiple, complex projects to successful completion
  • Demonstrated ability to lead cross-functional teams and drive change
  • Strong problem-solving skills, attention to detail, and risk management capability
  • Creative, innovative thinker with a continuous improvement mindset
  • Reliable, adaptable, and comfortable working in fast-paced, deadline-driven environments
  • Strong relationship-building, influencing, and teamwork skills
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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About Coupa Software, Inc.

Learn more about Coupa Software, Inc. and their company culture.

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At Coupa, the mission is to empower organizations worldwide to maximize value and operationalize purpose through their business spend. This is anchored in a shared belief that 'we are smarter, together.' The company's culture is deeply rooted in its core values, which drive every decision and action. These values include ensuring success for the entire community – customers, partners, suppliers, and employees (#AllOfUs). Coupa fosters an environment where individuals own their results, taking proactive action and accountability for the outcomes of their efforts. A significant emphasis is placed on cultivating belonging, promoting empathy, inclusion, and goodwill throughout the organization. This commitment extends to building tomorrow together, encouraging collaboration and innovation to disrupt the industry positively. Coupa believes in a workforce where diversity expands, equity accelerates performance, and inclusion unlocks the full potential of every employee.

Coupa is dedicated to operating sustainably, equitably, and ethically, holding itself accountable through a comprehensive Environmental, Social, and Governance (ESG) strategy. This strategy focuses on platform innovation to empower customers in driving responsible business impact, such as reducing their environmental footprint and increasing social impact and supplier diversity. The company is committed to protecting the planet with a climate strategy aimed at net-zero emissions. Furthermore, Coupa supports its employees and communities through volunteerism, philanthropy, and inclusive programs, offering employees dedicated volunteer time off. Strong governance practices ensure a safe, secure, and ethical work environment, supporting human rights within the workplace and its supply chain. The company's AI platform is community-generated, leveraging anonymized customer data to provide intelligent insights across supply chain, procurement, and finance, fulfilling the vision that no single entity is as smart as the collective. This collaborative and value-driven approach defines Coupa's identity and its commitment to making a meaningful impact.

Employee benefits

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Provides time off for employees.

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Offers flexibility for remote work.

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Offers leadership development programs.

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