Lead Software Quality Engineer

ABOUT CORDIAL

We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message.

We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.

OUR VALUES

• Communicate better than the rest
• Tenacious about the client and the problems we solve for them
• We’re owners and we act like it
• Be Cordial

POSITION SUMMARY

We are seeking a Software Quality Engineer with experience in TypeScript and Playwright to join our dynamic team. In this role, you will play a critical role in ensuring the quality of our software. Your expertise will contribute to our mission of delivering exceptional experiences to our customers.

YOU WILL

• Lead cross-functional teams in the strategic design and development of critical tests.
• Optimize existing processes for scalability, stability, and ease of management.
• Coordinate with teams across different geographical locations to execute quality initiatives effectively.
• Conduct thorough code reviews and provide constructive feedback to team members.
• Contribute to the development of test automation strategies, particularly using TypeScript and Playwright.
• Facilitate learning opportunities to foster skill development among team members.

ABOUT YOU

• Experience in leading and managing teams, fostering a collaborative and supportive work environment.
• Solid experience with planning and executing UI and API testing.
• Strong understanding of testing architecture principles.
• Proficiency in TypeScript and Playwright is a must.
• Experience with pipeline management tools, preferably GitLab.
• Hands-on experience with databases, particularly in writing and executing queries (preferably MongoDB and ElasticSearch).
• Knowledge of monitoring and troubleshooting tools like DataDog.
• Effective communication skills and a receptiveness to feedback for personal and team improvement.
• Passion for mentoring and nurturing the growth of junior team members, including conducting technical talks.
• Familiarity with project management tools such as Jira, Confluence, and TestRail is beneficial.
• Understanding of Unit and Component testing methodologies is a plus.
• Experience in Mobile, Performance, and Visual Regression testing is a plus.
• Experience with third-party integrations like Shopify, Magento, Segment, etc., is advantageous.

COMPENSATION & BENEFITS

• Competitive annual salary, adjusted based on experience and location
• Flexible time off
• Continuing Education Reimbursement Policy
• Commitment to maintaining a healthy work/life balance and a strong dedication to diversity, equity, and inclusion

Please note: In the current environment, Cordial employees are working completely remote and our recruitment process will entail both phone and video Zoom interviews. And if hired, your onboarding will be done remotely. Stay safe!

Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.