Implementation Consultant

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential.

We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy.

Cordance is seeking an Implementation Consultant for Blue Link ERP to lead ERP software implementations with clients across North America, both remote and onsite. This is a highly technical role that requires strong analytical skills, SQL proficiency, and the ability to understand complex systems and business operations. Onboarding is thorough, as success in this role depends on deep product knowledge and the ability to navigate varied client environments. Candidates should be comfortable working directly with stakeholders at all levels and managing multiple technical workstreams.

This role is fully remote; must be based in Canada or US

What you’ll do:

• Implement Blue Link ERP software for small to medium-sized businesses across Canada and the U.S.
• Work remotely while occasionally traveling for onsite customer implementations (2 to 10 weekly annually) and attending monthly or quarterly in-person team meetings
• Train users at all levels—from warehouse staff to company leadership—on effective use of the software
• Consult with clients to align their business procedures with ERP solutions and support process improvements
• Migrate data from legacy systems using SQL and other tools, assist with report generation, and modify transactional documents
• Define system requirements and write clear technical specifications for customizations
• Collaborate with development and support teams to validate changes and ensure smooth implementation
• Provide post-implementation support and participate in technical helpdesk rotations

What you bring:

• Experience working with ERP software in small or medium-sized, owner-managed businesses—please include specific systems in your application
• Advanced SQL proficiency
• Based in Canada, ideally in the Greater Toronto Area, and open to occasional travel
• Comfortable working across business functions and engaging with stakeholders at various levels
• Excellent communication skills in English, with strengths in training, teaching, and problem-solving
• Highly organized, self-motivated, and capable of managing multiple projects simultaneously

• Experience working with distributors or wholesalers
• A foundational understanding of accounting or bookkeeping
• Based in the GTA (Greater Toronto Area) — applicants from all Canadian provinces except Quebec will be considered

Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies.

Why Join Us?

At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

• Health and Wellness:
  • Comprehensive Health Coverage: Coverage begins on your first day of employment.
• Retirement Savings:
  • 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested.
  • RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested.
• Paid Time Off:
  • Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life.
• Parental Leave:
  • 12 weeks paid leave for all employees.
• Remote Work Support:
  • Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely.
• Holidays:
  • Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones.

Join us and be part of a company that values your contributions and well-being from day one!

EEOC & ADA Statement:

Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws.

Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Final candidate must be able to pass a background check.

To view applicant notices required under federal and state law, please visit: https://cordance.co/applicant-notices/