United States onlyJoin the excitement at Connexity Inc., where we're all about making connections. We're leaders in bringing buyers and sellers together, using our wealth of consumer behavior data to craft innovative solutions for marketers and agencies.
As part of our people expansion, we have a rare and exciting opportunity for a vibrant, professional, customer service-oriented, Benefits Coordinator to join our US HR team. As our Benefits Coordinator, you'll work closely with our Benefits Manager, learning the ropes and becoming an expert in all things benefits! It's a collaborative journey where you'll be supported every step of the way. We have an exceptional team who believes in the importance of employee engagement and having fun while influencing our culture. Our motto? Be Curious, Be Courageous, Be Connected, and Be Cool. And it all starts with our fantastic people. Could you be our next X’er?
Duties and responsibilities:
- Onboarding/Offboarding: Conduct new hire benefit orientation and benefit termination process.
- Be the primary contact for health and welfare benefits and the401(k) plan.
- Troubleshoot tier-1 issues and answers questions and/or resolves problems related to the plan claims, eligibility, enrollment, etc.
- Maintain and update employee benefits files and approve/deny mid-year benefit election changes and 401(k) transactions.
- Serve as backup contact for third party administrators
- Audit vendor invoices and submit them for payment approval for all plans.
- Ensure integrity of enrollment data for vendor file feeds and resolve file errors in a timely manner.
- Review and distribute electronic benefits communications.
- Assist in maintaining compliance schedule for all plans including ACA and EEO reporting, Non-discrimination testing, etc
- Be the primary contact and administrator of our leave of absence policies.
- Meet with employees to explain the policies, answer questions, and collect required information related to employee leaves.
- Complete claim forms, communicate with the third-party leave administrator, maintain the leaves tracker, and modify employee pay as needed.
Additional Responsibilities:
Assist the HR Team with other HR-related projects as needed.
Requirements
- 4+ years of customer service experience preferably within a similar fast-paced environment
- BA/BS degree required.
- Intermediate knowledge of Microsoft Office
- Excellent verbal and written communications skills.
- Creativity, positivity, and empathy!
Benefits
Headquartered in Santa Monica, the company operates sites and business services in the US, UK, EMEA, and APAC. We offer top benefits including equity, career growth, flexible time off, casual work environment, competitive comp, and much more!
- Health Care Plans (Medical, Dental & Vision)
- Retirement Plan (401k Matching)
- Life Insurance (Basic, Voluntary & AD&D), LTD & STD
- Paid Leave Benefits (Maternity, Paternity & Medical)
- Learning & Development Program (educational tool)
- Flexible work schedules
- Free Food & Snacks
- Wellness Resources
- Equity
We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we’re all in this together to drive positive change in our industry.
The pay range for this position is $55K-$65K. The pay offered may vary depending on several factors such as job-related knowledge, skills, and experience. Compensation packages include a variety of perks such as equity, competitive 401(k) match, rich benefits, etc.
