Philippines onlySalary: P85,000 to P95,000 (Monthly Package)
Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)
What are we looking for?
Skills Required:
- With at least 3 years of experience as a Knowledge Manager.
- Proven record in executing on a knowledge management framework.
- Proficiency in knowledge management systems such as SharePoint, Confluence, JIRA and other similar tools.
- Understanding and experience in Data Management, Taxonomy, and Metadata.
- ITIL certification is a plus or with strong experience in ITIL approach and practices.
Nice to Have:
- Experience in a Managed Services Provider is preferred.
- Proficiency in using ServiceNow
- Project management skills and implementation of knowledge management processes
What will you do?
Implement Knowledge Management Strategy:
- Execute a comprehensive knowledge management strategy aligned with organizational goals.
- Establish and maintain knowledge management policies, procedures, and best practices.
Knowledge Collection and Organization:
- Identify, collect, and organize valuable knowledge from various sources within the organization.
- Ensure the accurate and timely capture of critical knowledge and information.
Knowledge Sharing and Utilization:
- Promote and facilitate the sharing of knowledge across teams and departments.
- Implement tools/processes to enhance knowledge accessibility and utilization.
- Develop and conduct training sessions to educate staff on knowledge management processes and tools.
Continuous Improvement:
- Monitor and evaluate the effectiveness of knowledge management initiatives.
- Continuously improve knowledge management processes based on feedback and evolving organizational needs.
Collaboration and Culture Building:
- Foster a culture of knowledge sharing and continuous learning within the organization.
- Collaborate with various stakeholders to identify knowledge gaps and address them.
Reporting and Analysis:
- Generate reports and analytics to measure the impact of knowledge management initiatives.
- Provide insights and recommendations to senior management based on knowledge management data
Join the awesome team and enjoy these benefits & perks:
- Temporary Home-based
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Complimentary Sleeping Quarters, Coffee at no cost
- Complimentary Office Fitness and Wellness Facilities at no cost
- Regular Company Events, Work Life Balance, and Career growth opportunities
- Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Since 1998, Our client has been empowering organizations to leverage technology to gain a competitive advantage. With a strong focus on IT management and IT strategy, our client offers cutting-edge converged IT services to clients across Australia, New Zealand, Asia, and North America. Renowned for pioneering the concept of delivering IT as a Service, they have revolutionized the way organizations access technology by eliminating the need for capital investments to fund expansion. Through their affordable solutions, they provide true scalability, elasticity, and agility to meet the ever-changing needs of businesses.
#ConnectOS #ConnectOSCareers #TeamConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
