Sr. Business Intelligence Analyst

Job Title:

Job Description

Job Title: Sr. Business Intelligence Analyst

Summary: help our internal partners run their businesses by providing rigorous, insightful data and by building solutions and services which transform how the business operations teams work.

As a Business Intelligence Analyst for the operations vertical for the client, you'll help to identify top strategies for our operational excellence, work with diverse cross-functional teams and guide business leadership on optimizing the effectiveness and efficiency of our partner- and consumer-facing operations. You'll support business leaders with insightful, actionable analysis and by creating the tracking and impact measurement behind the business..

Responsibilities

• Use complex SQL queries and visualization tools to extract and present data.
• Identify opportunities to improve partner strategy and performance through insightful analysis of business metrics.
• Act as a thought leader in the creation of planning, strategy and key performance indicator (KPI) development for the consumer and partner operations team. Make strategic and operational recommendations to achieve targets and operational excellence.
• Track the progress of reaching partnership team KPIs and success metrics.
• Articulate and prioritize operations-related requirements for Content Tools and Business Data teams.
• Understand team workflows to drive operational improvements and achieve industry-leading support. Train stakeholders on tools and own data accuracy for relationship mapping.
• Provide analytic support to cross functional team of Business, and Marketing teams

Minimum qualifications:

• Bachelor's degree
• 4-8 years of experience in operations analytics or business analytics
• Experience in using relational databases for SQL queries, database definition and schema design
• Experience with building and presenting operational dashboards
• Deep interest in the online video industry, digital media consumption patterns and technology business principles
• Ability to translate complex ideas / large data sets into simple and intuitive communications; balance deep analytical rigor with actionable insights
• Passion for data analytics and infrastructure
• Excellent oral and written communication, interpersonal, and analytical skills

Preferred qualifications:

• Experience with other programming languages: Looker
• Experience in business strategy, consulting, or supporting operations in the entertainment industry
• Experience in ROI and financial modeling and statistical analysis
• Ability to work independently on project deliverables in a fast-paced, ambiguous environment while working well in cross-functional teams. Developed project management skills

The base salary range for this position is $80,217 to $107,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The deadline to apply for this position is 02/02/2025

Location:

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

•Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.