Concentrix is looking for a Senior Solutions Architect to design and develop innovative technology-led, multi-channel customer management solutions for clients. The role involves leading virtual teams, engaging with clients, and driving the development of award-winning solutions.
Requirements
- Extensive experience in advanced contact centre / Professional Business Services Solutions Provider, Customer care analytics and/or technology practitioner role, solutions, consulting, or equivalent
- Strong Commercial skills, including experience of bid and/or Business case production
- Strong oral, written and presentation skills
- Excellent problem-solving skills
- Strong administrative skills and attention to detail working on formal bids and client proposals
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
