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ConcentrixCO

Senior Solutions Architect

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

United Kingdom only

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Concentrix is looking for a Senior Solutions Architect to design and develop innovative technology-led, multi-channel customer management solutions for clients. The role involves leading virtual teams, engaging with clients, and driving the development of award-winning solutions.

Requirements

  • Extensive experience in advanced contact centre / Professional Business Services Solutions Provider, Customer care analytics and/or technology practitioner role, solutions, consulting, or equivalent
  • Strong Commercial skills, including experience of bid and/or Business case production
  • Strong oral, written and presentation skills
  • Excellent problem-solving skills
  • Strong administrative skills and attention to detail working on formal bids and client proposals

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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