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ConcentrixCO

Modern work Customer Engineer

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

Netherlands only

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Job Title:

Modern work Customer Engineer

Job Description

Responsibilities:

  • Key technical resource for the customer

  • Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance

  • Join a highly motivated team of leading industry experts

  • Preview new technology before others in the industry and learn how to make the best from it

  • Visit customers to train them and share industry and development expertise

  • Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.

  • Build strong customer relationships and ensure deliveries align with customer projects and milestones.

  • Gain access to expertise and support from Microsoft’s consulting practice and product groups

  • Continually learn and grow professionally

  • Analyze problems

  • Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness

  • Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation, and training skills

  • Fluent English oral and written communication

Technical Skills:

  • Designing and Implementing Services of MS Exchange server ( 2013, 2016, 2019) such as: High availability (DAG), Public Folders, Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting and Logging

  • Experience in assessing Exchange Servers, health checks of existing solutions, provide best practice recommendations, guidance on clients, supporting customers on their operations in Exchange environments which includes change, release, performance, and availability management.

  • Experience with Exchange migrations, upgrades, and optimizations.

  • Experience with Microsoft Teams and M365 cloud solutions will be a plus

Nice to have:

  • TEAM/Skype for Business Server

  • Active Directory-Exchange integration skills

  • Networking

  • PowerShell scripting skills

  • Exchange Hybrid experience

We are seeking for individuals who hold a valid SC for the Netherlands and are open to traveling both within the country and within EMEA 50-75% of the time.

Location:

NLD Work-at-Home

Language Requirements:

Time Type:

Full time

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About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Netherlands +/- 0 hours

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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Concentrix hiring Modern work Customer Engineer • Remote (Work from Home) | Himalayas