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ConcentrixCO

IT Operations Management Technical Consultant

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

Brazil only

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We are looking for an experienced ServiceNow ITOM Technical Consultant with strong expertise in Discovery, Event Management, and Service Graph integrations.

Requirements

  • ServiceNow Certified Implementation Specialist – ITOM
  • Strong hands-on experience with ServiceNow Discovery, Event Management, and Service Graph Connector Framework
  • Experience with MID Server configuration and troubleshooting, discovery patterns, probes, and sensors, event rules and alert correlation
  • Proficiency in JavaScript, ServiceNow scripting (Business Rules, Script Includes, Client Scripts)
  • Experience integrating monitoring tools (e.g., Dynatrace, SolarWinds, SCOM, Splunk, etc.) with ServiceNow

Benefits

  • Generous Paid Time Off

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Brazil +/- 0 hours

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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