Instructional Designer/Copywriter

• Writing clear, compelling copy that informs and instructions for various media (e.g. long form blog posts, learning modules, skills assessments, surveys,articles, whitepapers, etc.).

• Interpreting a content brief to understand assigned taskand underlying ask; following up where more information may be needed.

• Engaging with client SMEsand teams to understand the purpose of the assetkey takeaways and calls to action (CTAs),and behavior it is trying to influence.

• Adhering to client brand and editorial guidelines.

• Applying feedback from client team and quality control editors.

• Partnering with client teams, making suggestions, bringing own ideas and expertise to the table.

• Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.

• Combine existing training materials—videos, documents, modules, job aids—into cohesive courses and curricula.

• Ensure learning paths are intuitive, relevant, and aligned with business goals.

• Provide high‑level guidance on content sequencing, modality selection, and learner engagement strategies.

Required skills:

• Exceptional writing, editing, and proofreading abilities with strong attention to detail.

• Strong interest in education, adult-learning, and crime and fraud.

• Ability to transform a content brief into engaging courseware or narratives.

• Strong research skills and a natural curiosity to learn new topics.

• Ability to facilitate interviews and workshops with subject matter experts to gather the required input to write compelling materials.

• Proficiency in Microsoft Office and familiarity content and learning management systems such as Xyleme, Articulate 360.

• Excellent time management and organizational skills.

• Team player with excellent communication and interpersonal skills.

• Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.

• Minimum of 5+years of experience in copywriter/content creator/Instructional Design roles.

• Bachelor's degree in Journalism, Communications, English or equivalent experience.

• Reliable home internet service.

• Willingness to work a 3rd shift that overlaps with U.S. business day.

What we offer:

• A collaborative remote work environment with local support and leadership.

• Strong company culture, lived every day.

• Opportunities to work on innovative projects.

• Competitive salary and benefits package.