Customer Success Manager

As a Customer Success Manager, you will play a crucial role in driving scaled customer outcomes through data, automation, and intelligent workflows. You will work in a collaborative product-led environment with an international team to interpret customer signals, identify risk and expansion opportunities, and own subscription renewals.

Requirements

• 5+ years experience managing a book of business in a fast-paced B2B customer environment
• Bachelor's degree in Business or IT
• Ability to operate effectively in an automation-first environment
• Excellent verbal and written communication skills
• Ability to manage end-to-end customer lifecycle activities