commercetoolsCO

Site Reliability Engineer (m/f/x)

commercetools is a leading composable commerce platform, founded in 2006, that provides businesses with the tools to create flexible, scalable, and customized e-commerce experiences through its API-first, cloud-native, and headless architecture.

commercetools

Employee count: 501-1000

DE and ES only

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

  • Drive Results: We think big, work smart, and execute fast to transform the future of commerce
  • Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
  • Champion Customers: We go the extra mile for our customers to help them unlock their full potential
  • Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures
The Opportunity:
As our Site Reliability Engineer, you will play a key role in managing critical infrastructure across AWS and GCP. Your focus will be on automation, reliability, and enhancing the developer experience through robust tooling and streamlined workflows. This role offers an exciting opportunity to expand your skills in platform engineering and work with innovative technologies in a collaborative, forward-thinking environment.
This role offers a hybrid work environment with three days a week in our local office.

Your Mission:

  • Develop infrastructure automation using Terraform and Crossplane
  • Optimize Kubernetes environments across multiple cloud providers
  • Create self-service platforms and workflows using Spacelift and GitOps practices
  • Participate in on-call rotations for infrastructure and platform services as part of our commitment to operational excellence
  • Work closely with product teams to understand their needs and develop platform solutions that enhance productivity
  • Develop scalable tools for automation, address infrastructure drift proactively, and implement security best practices
  • Engage in pair programming, provide constructive code reviews, and foster knowledge sharing within the team and organization

What you need to succeed:

  • Practical experience with at least two major cloud providers (AWS and GCP)
  • Demonstrated experience with Infrastructure as Code, particularly Terraform; familiarity with Crossplane is a plus
  • Working knowledge of Kubernetes and its ecosystem
  • Understanding of GitOps practices, CI/CD pipelines, and experience with automation tools like Spacelift
  • Strong automation and scripting capabilities (e.g., Python, Bash, Go)
  • Experience with monitoring and observability tools such as Prometheus and Grafana
  • Excellent problem-solving abilities, including expertise in root cause analysis
  • Clear written and verbal communication skills in English
  • Enthusiasm for working in diverse, distributed international teams with a commitment to continuous improvement

Nice to have:

  • Experience with Crossplane or similar Kubernetes-based infrastructure tools
  • Background in platform engineering, particularly with self-service workflows
  • Comfortable developing automation tooling in Go
  • Experience working with multi-cloud environments
  • Familiarity with security tools and standards like HashiCorp Vault and CIS Benchmarks
  • Knowledge of building and maintaining CI/CD pipelines

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country, with up to 20 working days per trip

💻 Learning Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them outhere

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset Growth: A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Germany +/- 0 hours, and 1 other timezone

About commercetools

Learn more about commercetools and their company culture.

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What began in 2006 as an idea between co-founders Dirk Hoerig and Denis Werner in Munich, Germany, has evolved into a global leader in the realm of digital commerce. Initially, the company operated as an implementation agency for existing e-commerce solutions. However, a pivotal moment came around 2010, inspired by the shifting digital landscape and the rise of mobile. Hoerig and his team envisioned a new approach to e-commerce technology – one that was truly cloud-native and API-first, designed to offer enterprises the flexibility and speed needed to adapt to ever-changing customer demands. This vision led to three years of intensive development, culminating in the 2013 launch of the commercetools platform. It was Dirk Hoerig who famously coined the term 'headless commerce' to describe this innovative architecture, which decouples the front-end presentation layer from the back-end commerce engine.

This groundbreaking approach quickly gained traction, disrupting the traditional monolithic e-commerce platforms and setting a new standard for the industry. The company's commitment to a Microservices, API-first, Cloud-native, and Headless (MACH) architecture empowered businesses to build highly customized and scalable commerce experiences. Over the years, commercetools has seen significant growth and international expansion, establishing offices across Europe, North America, and Asia-Pacific. Key milestones include securing a major investment from Insight Partners in 2019, which also led to its spin-out from REWE Group, though REWE remains a significant shareholder. In 2021, commercetools further solidified its position by acquiring Frontastic, a Frontend-as-a-Service (FEaaS) provider, enhancing its ability to offer comprehensive composable commerce solutions. The company has consistently been recognized by top analyst firms for its innovative technology and has attracted a diverse clientele of leading global brands across various industries, helping them to future-proof their digital offerings and drive revenue growth. As of July 2024, Andrew Burton took the helm as CEO, with Dirk Hoerig transitioning to the role of Chief Innovation Officer, continuing to drive the company's pioneering spirit.

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commercetools hiring Site Reliability Engineer (m/f/x) • Remote (Work from Home) | Himalayas