HimalayasHimalayas logo
CollibraCO

Manager, Global Customer Support

Collibra is a data intelligence company providing a platform for data and AI governance, enabling organizations to find, understand, and trust their data.

Collibra

Employee count: 1001-5000

Salary: 88k-110k USD

United States only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Join Collibra’s Customer Support team as a Manager, Global Customer Support. This pivotal role involves leading and developing a talented team of Support Engineers, fostering a strong team culture, and promoting continuous learning to drive overall success.

Requirements

  • Lead, coach, and mentor a team of Support Engineers
  • Partner closely with Sales, Customer Engineering, and Product & Engineering teams
  • Develop and implement strategies to achieve team and individual performance goals
  • Foster a collaborative and supportive team environment
  • Identify and implement process improvements
  • Manage all support engagement activities

Benefits

  • Competitive compensation
  • Flexible benefits program
  • Health coverage
  • Time off
  • Bonus potential
  • Equity for eligible roles
  • Flex Fund monthly stipend
  • Pension/401k plans

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 88k-110k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Collibra

Learn more about Collibra and their company culture.

View company profile

We are Collibra, the Data Intelligence company. Since our founding in 2008, we've been on a mission to empower organizations by accelerating trusted business outcomes. We achieve this by connecting the right data, insights, and algorithms to all Data Citizens. Our cloud-based platform is designed to bridge the gap between IT and the business, fostering a data-driven culture essential for the modern digital enterprise. Global organizations choose us to unlock the true value of their data, transforming it into a strategic, competitive asset. We believe that data and AI are only as powerful as the trust behind them. In today's complex landscape of hybrid ecosystems, fragmented governance, and increasing regulatory demands, we deliver a complete platform for data and AI governance. This gives teams the visibility, control, and confidence they need to turn data into a trusted asset, making it easy to find, understand, and use—confidently.

Our journey began in Belgium, and we quickly expanded, recognizing the global need for robust data intelligence. In 2011, we introduced our first end-to-end data platform, revolutionizing how organizations manage and leverage their data assets. Fast forward to 2024, and we've defined the standard for AI governance, launching industry-first capabilities and earning global recognition for leading the way in responsible, enterprise-grade AI governance. Headquartered in New York and Brussels, our diverse global footprint includes offices in Australia, France, the UK, Czech Republic, and Poland. We are committed to unifying data and AI governance at scale, becoming the connective layer that powers transparency, accountability, and speed across the enterprise. We help our customers do more with trusted data, bringing flexible governance, continuous quality, and built-in privacy to the world's leading brands. That's what we call Data Confidence™.

Employee benefits

Learn about the employee benefits and perks provided at Collibra.

View benefits

Dental insurance

Coverage for dental care.

Pet insurance

Insurance coverage for pets.

Generous time off

We provide generous time off.

Life insurance

Company-provided life insurance.

View Collibra's employee benefits
Claim this profileCollibra logoCO

Collibra

Company size

1001-5000 employees

Founded in

2008

Chief executive officer

Felix Van de Maele

Employees live in

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

2 remote jobs at Collibra

Explore the variety of open remote roles at Collibra, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Collibra

Remote companies like Collibra

Find your next opportunity by exploring profiles of companies that are similar to Collibra. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan