CoalitionCO

Manager, Claims

Coalition is a cyber insurance and security company that combines comprehensive insurance with proactive cybersecurity tools to help businesses manage and mitigate digital risk. They aim to prevent digital risk before it strikes by offering Active Insurance products and a cyber risk management platform.

Coalition

Employee count: 501-1000

Salary: 140k-170k USD

United States only

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Opportunities to make an impact with bold thinking are real - and happening daily.

About the role

The Claims team at Coalition stands apart for our outstanding level of client service and intelligent handling of claims. Coalition is committed to identifying and managing cyber risk for our insureds and our Claims team helps them to manage the impact of cyber events. As we continue to expand, we are seeking a leader with prior claim management experience to lead a team of professionals and their handling of claims under Cyber, Technology and Media policies.

As a Manager on the Claims Team you will contribute to the feedback loop with underwriting, actuarial, business development and our partner carriers for an understanding of individual claims and overall trends.

This is a fully remote position that can be based anywhere in the US.

Responsibilities

  • Lead and support a team in their handling of complex first and third party global cyber, technology and media cyber claims
  • Provide support and training to the team in the analysis of individual claim exposures and identification of overall trends, address insurance coverage issues, draft coverage letters and provide supportive counsel to the team
  • Assist team in establishing accurate and timely reserves, maintaining accurate file documentation/information in our claims systems and analyzing liability and damage data to coordinate with insureds to develop resolution plans for complex first and third party claims
  • Identify settlement opportunities to maximize impact
  • Collaborate in the defense and resolution of claims
  • Lead a team in the development of working relationships with brokers and our panel of law firms and vendors
  • Provide data and analytic based-informational support to underwriters
  • Provide support to our Business Development team with regard to marketing
  • Liaise with partner carriers on a daily basis
  • Work on special projects driven by company needs

Skills and Qualifications

  • Bachelor’s degree required; JD and Adjuster Licensing are each a plus
  • 6+ years of experience handling first and third party Cyber and Technology and Media claims and related product development activities
  • 2+ years of prior people management experience
  • Executive Risk claims experience is a plus
  • Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a dynamic and fast-paced work environment
  • Excellent communication and interpersonal skills

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $140,000/year in our lowest geographic market up to $170,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Perks

  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
  • Competitive compensation and opportunity for advancement

Why Coalition?

We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

Visit our Newsroom >

Privacy Notice

Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.

Our Privacy Policy >

Anti-Discrimination Notice

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Accommodations

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at [email protected]. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all potential candidates: Coalition primarily does not use third-party recruiting services. Potential candidates will only be contacted by Coalition, Inc. during the recruitment process. You can always verify any opportunity on our official careers page http://www.coalitioninc.com/careers.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 140k-170k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Coalition

Learn more about Coalition and their company culture.

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We are Coalition, the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, our mission is to solve cyber risk and create a safer digital economy where everyone can thrive. We understand that in today's interconnected world, technology is the biggest driving force for change, but it also brings vast amounts of digital risk. Many organizations, especially small and midsize businesses, aren't always aware of how pervasive these risks have become or may lack the expertise to prepare for them. That's where we come in. We combine comprehensive insurance coverage with proactive cybersecurity tools to help businesses manage and mitigate these digital risks. Our Active Insurance model is built on the idea that proactive security measures significantly reduce the frequency and severity of claims – and our data proves it.

Our approach is holistic. We don't just offer insurance; we partner with our policyholders to actively protect them. Our Active Risk Platform provides automated security alerts, threat intelligence, expert guidance, and cybersecurity tools to help businesses worldwide remain resilient against cyber attacks. We leverage innovative technology and proprietary data, scanning billions of IP addresses monthly and analyzing signals from the dark web to identify emerging threats. This allows us to provide personalized risk assessments and actionable recommendations. We're proud that our policyholders experience significantly fewer claims compared to the broader cyber market. If an incident does occur, our dedicated in-house claims and incident response teams are there to help businesses recover quickly and get back to normal operations. We're not just about responding after a crisis; we're about preventing it in the first place. We're passionate about protecting the unprotected and are continuously innovating to stay ahead of the ever-evolving cyber threat landscape. We're a global team, headquartered in San Francisco, with a distributed workforce collaborating to make the digital world safer for everyone.

Employee benefits

Learn about the employee benefits and perks provided at Coalition.

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401(k)

Coalition offers a 401(k) plan.

Stock Options

Coalition offers stock options.

Parental leave

Coalition provides parental leave.

Company Offsites

Coalition organizes company offsites.

View Coalition's employee benefits
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Coalition

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Coalition hiring Manager, Claims • Remote (Work from Home) | Himalayas