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CloudWalkCL

Operations Intelligence Analyst

CloudWalk is a global financial technology company that pioneers AI and blockchain-driven solutions, including payment processing and digital banking, through its brands InfinitePay (Brazil) and JIM.com (U.S.).

CloudWalk

Employee count: 501-1000

Brazil only
About CloudWalk:CloudWalk is an AI-first fintech building its own technology to bring justice to the broken payment system in Brazil.Some people say a company is a unicorn when it reaches a valuation of over 1 billion dollars. We are one of those companies. But we are also a much cooler type of unicorn: a freaking amazing beast that is incredibly rare, cool as hell and damn hard to catch.

The opportunity:

  • If you are curious, have no fear of working hard, love to solve problems, and have logical and systemic thinking, this challenge is for you.
  • You will be working across all areas of our company helping to solve all kinds of problems, be it technical, business or product related.
  • You will help management understand KPIs and product workflows to make better business decisions.
  • You will help organize, manage and govern data to help others teams access and faster, cheaper and more reliably.

What you will be doing:

  • Design dashboards that empower every team at CloudWalk with data on key metrics, product usage, user journeys, and business health;
  • Lead deep dives into specific product, finding improvement points and communicating them to our teams;
  • Collaborate cross-functionally with product, risk, growth, and engineering teams to surface insights and build smarter products;
  • Develop smart AI assistants and bots that deliver daily updates on product metrics — automating the boring and amplifying the valuable;
  • Uncover opportunities through experimentation, enrichment, and modeling to help CloudWalk grow better and faster;
  • Be a data partner and strategic thinker: connect product signals to business levers and work on what truly matters.

What you need to succeed:

  • A passion for analytics and storytelling with data — turning complexity into clarity;
  • Good knowledge of SQL (BigQuery and Postgres), BI tools (Looker Studio, Metabase), and data modeling (dbt);
  • An AI-native mindset — you know how to use LLMs and automation tools to move faster, build smarter, and ship more value.

It is desirable:

  • Understanding of the fintech ecosystem: acquiring, payments, PIX, credit, and lending, but not mandatory;
  • A collaborative spirit, and joy in helping others see, understand, and act on data;
  • Advanced English to thrive in a global, distributed environment.
  • Python (or even better, Python and Ruby) skills to automate analyses, generate insights, and build data products that scale.
Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.We believe data is not just a resource, it’s a compass. We’re building an AI-powered, data-informed financial future and we want you to help us shape it.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Brazil +/- 0 hours

About CloudWalk

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At CloudWalk, we are revolutionizing the global financial landscape through groundbreaking technology, fundamentally changing how individuals and small to medium-sized businesses manage their money. Our core mission is to democratize access to world-class financial services, and we achieve this by pioneering AI and blockchain-driven solutions. Through our flagship brands, InfinitePay in Brazil and JIM.com in the U.S., we offer a comprehensive suite of products including digital accounts, innovative Tap to Pay functionality, instant payment processing, and a range of tools designed to foster business growth. Our commitment to innovation is relentless, as we continuously integrate cutting-edge artificial intelligence across our entire product lineup. This ensures that CloudWalk's offerings are consistently at the forefront of efficiency, user-friendliness, and technological advancement, making sophisticated financial management smarter and more accessible to a broad and diverse audience worldwide. We believe in empowering our customers, transforming complex financial operations into seamless and intuitive experiences.

CloudWalk's technological prowess is built upon a modern technology stack and our proprietary blockchain, STRATUS. This high-performance, secure, and scalable open-source blockchain is specifically designed for global payment networks, capable of processing up to 1,800 transactions per second with the potential for infinite growth through sharding and multi-raft consensus models. This robust infrastructure forms the backbone of our AI ecosystem, enabling continuous improvements and fostering innovations that directly benefit our users. Our approach is not just about providing services; it's about building a new, fair payment network that challenges the traditional system, ensuring that merchants, particularly small and medium-sized enterprises, can thrive. By focusing on disruptive economics and deep customer engagement, we aim to unlock purchasing power and transform how merchants sell and profit, ultimately contributing to a healthier and more dynamic economic environment. Our journey is marked by significant milestones, including substantial revenue growth and a rapidly expanding customer base, underscoring our position as a leader in the fintech revolution.

Employee benefits

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Meal allowances

Allowance for meals.

Health care

Health care coverage.

Dental care

Dental care coverage.

Paid vacation

30 days of paid vacation.

View CloudWalk's employee benefits
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CloudWalk

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CloudWalk hiring Operations Intelligence Analyst • Remote (Work from Home) | Himalayas