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CloudWalkCL

Head of Design Strategy & Communications

CloudWalk is a global financial technology company that pioneers AI and blockchain-driven solutions, including payment processing and digital banking, through its brands InfinitePay (Brazil) and JIM.com (U.S.).

CloudWalk

Employee count: 501-1000

United States only

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Our Mission:

At CloudWalk, we’re not just building financial tech — we’re crafting the future of financial intelligence. Think self-driving finance, accessible to all, wrapped in jaw-dropping design.
We empower millions of small businesses with cutting-edge tech, bold storytelling, and design that doesn’t just speak — it roars.
Join a team where your work will redefine how the world sees finance.

The role:

As Head of Design Strategy & Communications, you’re the mastermind behind CloudWalk’s global narrative, uniting our brands—InfinitePay, Jim.com, and next-gen AI ventures — into one electrifying voice.
Based in the U.S., you’ll work hand-in-hand with our CEO and CDO to shape a story that dominates markets from New York to São Paulo to London. This isn’t just about comms — it’s about architecting a vision, owning the global stage, and making finance feel alive.
You’ll partner with our Head of Brand Communications in Brazil (who’s killing it with local PR and events) to ensure our narrative is seamless, impactful, and unforgettable across regions.
If you live for bold ideas, big stages, and building stories that move industries, this is your shot to lead the charge.

What You’ll Do:

  • Craft a global narrative that ties CloudWalk’s brands into a single, unstoppable story.
  • Own the strategy for design and communications across international markets (U.S., EU, and beyond).
  • Build elite connections with top-tier media, influencers, and partners in the U.S. and Europe.
  • Amplify our CEO and team on the global stage, shaping their voice and boosting CloudWalk’s presence.
  • Unify design and comms across markets, ensuring every touchpoint screams CloudWalk’s vision.
  • Collaborate with Brazil’s comms lead to sync storytelling across PR, campaigns, and events.
  • Lead the charge on comms for new products, AI-driven initiatives, and multi-brand expansions.
  • Set the tone for narrative frameworks that fuse design, product, and communications into one cohesive force.

Who You Are:

  • A seasoned pro with 10+ years in design strategy, comms, or brand leadership, including 5+ years in global or executive roles.
  • A media maestro with a proven track record of dominating press and media relations in the U.S. and abroad.
  • A storytelling genius who can craft narratives that captivate media, customers, and global audiences alike.
  • A bridge-builder who thrives at the intersection of design, comms, and executive leadership.
  • Fluent in English; bonus points for Portuguese or Spanish.
  • Based in the U.S. (NY, LA, or SF preferred).

What Makes You a Rockstar:

  • You’ve led comms or design strategy at a fintech, tech, or high-growth, design-driven company.
  • You’ve mastered both brand and corporate communications, balancing bold creativity with strategic precision.
  • You’re fluent in the language of AI, automation, or tech-driven narratives.
  • You’ve built global comms frameworks that unify multi-brand ecosystems with ease.

Why CloudWalk?

This isn’t just a job — it’s a chance to shape the future of finance on a global stage. You’ll work with a team of visionaries, wield creative freedom, and leave your mark on an industry ripe for disruption.
If you’re ready to lead, inspire, and redefine what’s possible, we’re ready for you.

About the job

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Posted on

Job type

Full Time

Experience level

Director

Location requirements

Hiring timezones

United States +/- 0 hours

About CloudWalk

Learn more about CloudWalk and their company culture.

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At CloudWalk, we are revolutionizing the global financial landscape through groundbreaking technology, fundamentally changing how individuals and small to medium-sized businesses manage their money. Our core mission is to democratize access to world-class financial services, and we achieve this by pioneering AI and blockchain-driven solutions. Through our flagship brands, InfinitePay in Brazil and JIM.com in the U.S., we offer a comprehensive suite of products including digital accounts, innovative Tap to Pay functionality, instant payment processing, and a range of tools designed to foster business growth. Our commitment to innovation is relentless, as we continuously integrate cutting-edge artificial intelligence across our entire product lineup. This ensures that CloudWalk's offerings are consistently at the forefront of efficiency, user-friendliness, and technological advancement, making sophisticated financial management smarter and more accessible to a broad and diverse audience worldwide. We believe in empowering our customers, transforming complex financial operations into seamless and intuitive experiences.

CloudWalk's technological prowess is built upon a modern technology stack and our proprietary blockchain, STRATUS. This high-performance, secure, and scalable open-source blockchain is specifically designed for global payment networks, capable of processing up to 1,800 transactions per second with the potential for infinite growth through sharding and multi-raft consensus models. This robust infrastructure forms the backbone of our AI ecosystem, enabling continuous improvements and fostering innovations that directly benefit our users. Our approach is not just about providing services; it's about building a new, fair payment network that challenges the traditional system, ensuring that merchants, particularly small and medium-sized enterprises, can thrive. By focusing on disruptive economics and deep customer engagement, we aim to unlock purchasing power and transform how merchants sell and profit, ultimately contributing to a healthier and more dynamic economic environment. Our journey is marked by significant milestones, including substantial revenue growth and a rapidly expanding customer base, underscoring our position as a leader in the fintech revolution.

Employee benefits

Learn about the employee benefits and perks provided at CloudWalk.

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Meal allowances

Allowance for meals.

Health care

Health care coverage.

Dental care

Dental care coverage.

Paid vacation

30 days of paid vacation.

View CloudWalk's employee benefits
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CloudWalk

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