Through groundbreaking technology, we are revolutionizing business communication at CloudTalk. Founded in 2016 by Martin Malych and Viktor Vanek, CloudTalk has rapidly evolved from a simple click-to-call widget into a sophisticated, AI-powered communication platform tailored for modern sales and customer service teams. Our mission is to enhance human interactions within the business world by creating a unified ecosystem that empowers professionals to engage in more productive and meaningful conversations. We are committed to leveraging artificial intelligence to maximize team efficiency, optimize customer interactions, support exceptional customer experiences, and ultimately drive revenue growth for our clients. CloudTalk's platform is designed to address the complex challenges faced by over 4,000 businesses across more than 100 countries, facilitating clearer, more reliable communication.
At the core of CloudTalk's innovation is our dedication to advancing AI-driven solutions. We are intensely focused on developing features like AI-powered call summarization, automated note-taking, sentiment analysis, and intelligent dialers. These capabilities are not just about automation; they are about augmenting the abilities of sales and support agents, allowing them to focus on what truly matters – building strong customer relationships. Our system integrates seamlessly with existing CRM and helpdesk tools, ensuring that businesses can maintain their workflows while benefiting from our advanced telephony solutions. With local number coverage in over 160 countries and a commitment to 99.7% uptime, CloudTalk ensures that businesses can scale globally and maintain constant, high-quality communication with their customers. We are continuously innovating to meet the evolving needs of the remote workforce and to exceed customer expectations, solidifying our path to becoming a leader in AI-powered voice communication.