CloudTalk hiring Senior DevOps Engineer • Remote (Work from Home) | Himalayas
CloudTalkCL

Senior DevOps Engineer

CloudTalk is an AI-powered cloud calling software for sales and support teams, offering features like call summarization and workflow automation to enhance customer communication and team efficiency.

CloudTalk

Employee count: 51-200

Czechia only

Senior DevOps Engineer position in a global SaaS company with a 100% remote or hybrid work environment. The company is looking for a seasoned engineer to evolve its cloud-native infrastructure, eliminate manual gaps, and refine observability.

Requirements

  • Design, build, and maintain scalable, secure, and reliable infrastructure in AWS
  • Own and automate infrastructure management using Terraform, Helm, and other IaC tools
  • Manage and scale our Kubernetes clusters (AWS EKS) for high availability and performance
  • Design and deploy services, focusing on observability, monitoring, and incident prevention
  • Develop and maintain tooling and alerting to reduce operational overhead
  • Champion production-readiness and contribute to operational best practices
  • Collaborate cross-functionally with product engineers to resolve outages and strengthen system reliability
  • Proactively identify areas for improvement and drive innovation within our infrastructure
  • Contribute to our culture of continuous learning and engineering excellence

Benefits

  • Unlimited Paid Time Off
  • Volunteering Days
  • Home office budget
  • MacBook for work
  • Recharge Fridays once per quarter
  • Multisport Card / Fitness Allowance
  • Referral bonuses
  • Virtual & physical team buildings
  • Company merchandise
  • 1-1 Coaching sessions with our resident communications advisor
  • Leaders Academy & Learning and Development Budget

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Czechia +/- 0 hours

About CloudTalk

Learn more about CloudTalk and their company culture.

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Through groundbreaking technology, we are revolutionizing business communication at CloudTalk. Founded in 2016 by Martin Malych and Viktor Vanek, CloudTalk has rapidly evolved from a simple click-to-call widget into a sophisticated, AI-powered communication platform tailored for modern sales and customer service teams. Our mission is to enhance human interactions within the business world by creating a unified ecosystem that empowers professionals to engage in more productive and meaningful conversations. We are committed to leveraging artificial intelligence to maximize team efficiency, optimize customer interactions, support exceptional customer experiences, and ultimately drive revenue growth for our clients. CloudTalk's platform is designed to address the complex challenges faced by over 4,000 businesses across more than 100 countries, facilitating clearer, more reliable communication.

At the core of CloudTalk's innovation is our dedication to advancing AI-driven solutions. We are intensely focused on developing features like AI-powered call summarization, automated note-taking, sentiment analysis, and intelligent dialers. These capabilities are not just about automation; they are about augmenting the abilities of sales and support agents, allowing them to focus on what truly matters – building strong customer relationships. Our system integrates seamlessly with existing CRM and helpdesk tools, ensuring that businesses can maintain their workflows while benefiting from our advanced telephony solutions. With local number coverage in over 160 countries and a commitment to 99.7% uptime, CloudTalk ensures that businesses can scale globally and maintain constant, high-quality communication with their customers. We are continuously innovating to meet the evolving needs of the remote workforce and to exceed customer expectations, solidifying our path to becoming a leader in AI-powered voice communication.

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CloudTalk

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