Cleo logo

Product Analyst

Cleo was created to fight for the world's financial health.

Cleo

Icons/design/feather/users

51-200

Cleo was created to fight for the world's financial health.

Already, she’s helped 3 million people improve their relationship with money through simplicity and a sense of humour.
 
Cleo’s not a bank though. She’s an interface for the 99% – an AI assistant defining a new category, one that goes beyond saving up to actually changing how we feel about our finances. 

Through chat, Cleo hits you with ridiculously personal insights into your spending, while suggesting personalised financial products that increase your ability to save. But really, it’s our tone of voice that sets us apart. 

We’re a product for the next generation. That means meeting our users where they are and building the type of relationship they expect. It also means dropping the BS.

What you’ll be doing


As a Product Data Analyst you’ll enable your team to make better decisions, faster. Working as part of a cross-functional squad alongside product managers, designers, and engineers, you’ll apply your expertise to drive the future of what we build at Cleo. You will leverage rich user data and cutting-edge technology to see your insights turned into real products.

You’ll also sit within the wider data science function here at Cleo; a hotshot team of six dedicated data experts with significant industry experience that are at the heart of everything we do at Cleo. You’ll have the opportunity to work with them in building and deploying in-production models that developers will feed directly into the product.

We are looking for a self-starter, focused on results, with a demonstrated success in using analytics to drive the understanding, growth, and success of a product.

  • Define key product metrics and track KPIs to analyse what really matters
  • Understand user behaviour and identify levers to help move key metrics
  • Conduct regular A/B tests across the product journey of a Cleo user
  • Influence the roadmap of product teams through presentation of data-based recommendations
  • Build models of user-segmentation, marketing attribution, customer lifetime value etc.
  • Work closely with engineers to make sure we collect the right data to produce relevant business insights

About you


  • Multiple years of experience doing quantitative analysis, within a digital product environment
  • Experience conducting large scale A/B experiments
  • Excellent SQL skills
  • Fluency in Python and its application in data analysis
  • A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
  • Experience with data visualisation tools such as Tableau, Looker, or Periscope
  • Knowledge of statistics (e.g. hypothesis testing, regressions)

How long will all this take?


We aim to move as fast as possible; usually 2 weeks is enough time for us all to get to know each other.

  1. Quick phone call with a member of our team to find out more about your experience and why you want to work at Cleo
  2. Short take-home test
  3. Onsite interview
    1. Discuss your take home test with the team
    2. Meet the leadership team

What do you get for all your hard work?


Cleo is an excellent place to work: 

  • An above market compensation package (Base + Equity). We're prepared to pay for the very best
  • Work at one of the fastest growing tech startups anywhere in the world who are backed by top VC firm, Balderton
  • The team is exceptional. You'll get to work with brilliantly forward-thinking and dedicated individuals every day
  • Our mission is standout. We want to radically improve everyone’s relationship with money. We're not maximising the time consumers spend in a feed, getting fast food delivered, or building an incrementally better bank. We're changing an industry in a visceral way, which you get to see every day in our customer feedback.

We are committed to making Cleo a more diverse and inclusive workplace. We are making continuous changes in order to make sure that all voices, especially those of minorities are heard, supported and celebrated. Our work doesn't stop at hiring, and we are providing every employee with training, support and development throughout their Cleo career, alongside training specific to inclusivity.

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About Cleo

Learn about Cleo and their company culture.

View company profile
Light a candle for your bank – when you’re better informed, you’re harder to exploit. 

We launched in 2016 because banking is boring and broken, and are a ‘fast-growing start-up’ backed by the founders of Skype, Transferwise and Zoopla. 

In the past year (yes, mid pandemic) we’ve grown the team from 45 to 85, launched in North America, closed a $10m Series A led by Balderton Capital and helped over 3 million of you in the US, Canada and the UK feel better about your money.

Our mission? To fight for the world’s financial health.

Cleo’s not a bank. She doesn’t want your money and she’s on your side.

Elevator pitch: A habit tracking and money management app, all wrapped up in a devastatingly (you’ll get it) intelligent chatbot. Cleo sits above your bank accounts and uses AI to analyse your spending and provide actionable insights. You get a range of features such as budget set-ups, spending wrecking, goal setting and personality modes whilst also helping to avoid overdraft charges with things like auto-savings and cash back rewards.

You set your goals – getting out of your overdraft, saving for a down payment, being able to look at your balance without having a minor, major breakdown etc. – Cleo gets rid of your blockers.

Like your bank, if they actually cared.
Read more Read more

Tech stack

Learn about the technology and tools that Cleo uses.

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