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ClearSourceCL

Assistant Project Coordinator (Solar Campaign)

ClearSource BPO is a customer experience company offering outsourced customer care, technology solutions (including AI/ML), and consulting services to optimize the customer journey and drive loyalty. Founded in 2007, it has global operations in the US, Philippines, Costa Rica, and India.

ClearSource

Employee count: 1001-5000

Philippines only

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Are you passionate about organization, precision, and helping projects run smoothly behind the scenes? We're looking for an AssistantPermit Coordinator who thrives in a fast-paced environment and takes pride in ensuring a seamless permitting and application process for our clients.

In this role, you will be responsible for ensuring a smooth and efficient permitting application/submission flow and supporting various related stages of the permitting process. Your success will be measured by achieving the established program KPIs. You will report directly to the Program Team Lead and play a crucial role in supporting the team's overall objectives. If you're ready to make an impact, collaborate with internal teams, and work in a dynamic setting, we’d love to hear from you!

What you will do as a Assitant Permit Coordinator

The Assistant Project Coordinator (APC) plays a critical role in streamlining the execution of solar energy projects by targeting specific project stages where delays may occur. The APC supports Project Coordinators by clearing bottlenecks, ensuring accurate documentation, and facilitating smooth communication between internal teams and clients.
The current focus areas for APCs include:
  • Design
  • Notice to Proceed (NTP)
  • Handoff Rejects
  • Permission to Operate (PTO)
  • SREC & VPP Processes
Key Responsibilities:
  • Support Project Coordinators in the intake of new projects, including auditing contracts and verifying submission of all required documents.
  • Generate reports from the CRM system, and assist with data entry and data cleanup tasks to ensure up-to-date project information.
  • Communicate directly with clients to request and collect missing documents, provide updates, and coordinate key project milestones.
  • Follow a structured schedule as outlined by leadership to stay aligned with team workflows and deadlines.
  • Maintain a high standard of professionalism and responsiveness in all workplace and digital communications.
  • Actively participate in weekly meetings, including 1-on-1s and team huddles, by asking relevant questions and sharing updates.

What We're Looking For
  • Educational Background: College-level education preferred, High School Graduate or College Undergraduate Graduate may be considered if accompanied by strong qualifications and relevant experience.
  • Proven work experience as a Solar Project Coordinator for a U.S. company or in a similar role demonstrating expertise in managing solar projects from initiation to completion.
  • Solid organizational skills, with the ability to multitask and effectively manage time in a dynamic, fast-paced environment.
  • Strong client-facing skills and ability to work effectively within a team, demonstrating clear communication and positive interpersonal relationships with all stakeholders.
  • Familiarity with risk management and quality assurance principles, ensuring that projects meet both industry standards and internal quality controls.
  • Hands-on experience with project management tools, such as CRMs or similar software, to track project milestones, tasks, and deadlines.
What We Offer
ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success.
We also offer:
  • Competitive salary – Get paid for doing what you love!
  • Medical and dental insurance (with free dependent coverage!).
  • Group life insurance for peace of mind.
  • Paid time off (PTO) – Because work-life balance matters.
  • Outstanding career growth opportunities – Learn, advance, and develop your career.
  • A fun, innovative, and energetic team culture – Be part of a company that values its employees
  • Skills and leadership development to help you reach your full potential.
  • Free meal for onsite employees

At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:
  • Customer First – We are obsessed with delivering an exceptional customer experience.
  • Personal Accountability – We do the right thing and own our actions.
  • Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
  • Hungry – We bring passion, energy, and drive to everything we do.
  • Happy & Healthy – We believe in balance, well-being, and a positive workplace.
If these values resonate with you, this is your chance to join a fast-growing, high-performing team!

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About ClearSource

Learn more about ClearSource and their company culture.

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ClearSource BPO, founded in 2007 by Rob Goeller and Nate Spears, is a customer experience company dedicated to helping its partners optimize the customer journey and foster long-term loyalty. The founders identified a gap in the outsourced customer service industry, where the primary focus was often on cost-cutting rather than quality. Drawing from their experience managing customer service for a luxury car brand's credit card program, they envisioned a BPO that prioritized delivering exceptional customer experiences, akin to those provided by renowned brands like BMW, Disney, and Zappos. ClearSource's mission is to redefine outsourced customer service by emphasizing quality and creating an environment where employees are motivated and empowered.

The company offers a comprehensive suite of services, including outsourced customer care, technology solutions featuring artificial intelligence and machine learning, and consulting services. Their offerings encompass telephone support, chat assistance, email handling, remote project management, and comprehensive reporting. ClearSource prides itself on its ability to provide both onshore and offshore solutions, ensuring cost-effectiveness while maintaining high standards of service, including offshore agents proficient in English. They focus on first-contact resolution and building emotional connections between customers and the brands they represent. ClearSource has expanded its operations globally, with locations in the United States (Utah), the Philippines, Costa Rica, and India, strategically positioned to meet the diverse needs of its clients across various industries such as healthcare, retail, e-commerce, renewable energy, and multi-level marketing. The company emphasizes a culture of support, accountability, and passion, believing that happy and empowered employees are key to delivering outstanding customer experiences.

Employee benefits

Learn about the employee benefits and perks provided at ClearSource.

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Work From Home

Offers work-from-home opportunities.

Paid Time Off

ClearSource PH provides its employees with paid time off.

Company Provided All-in-One PC

Provides Lenovo all-in-one PC for work-from-home employees.

Health Insurance

ClearSource PH provides its employees with health insurance.

View ClearSource's employee benefits
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ClearSource

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