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ClarioCL

IT Service Delivery Lead (f/m/x)

Clario is a leading healthcare research and technology company that enhances clinical trial management through comprehensive endpoint solutions and scientific expertise.

Clario

Employee count: 1001-5000

Germany only

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Join Clario's mission to transform lives by unlocking better evidence as an IT Service Delivery Lead with Citrix expertise. Deliver exceptional IT services, lead impactful projects, and drive innovation.

Requirements

  • Bachelor's degree in computer science, information technology, or equivalent experience
  • Minimum 5 years in IT service delivery leadership and Citrix administration
  • Proven experience managing MSPs and vendor relationships
  • Strong knowledge of Citrix technologies, virtualization platforms, and ITIL processes
  • Project management expertise (Agile, Waterfall)
  • Proficiency in SLA & KPI management and PowerShell scripting
  • Excellent communication and leadership skills
  • Ability to organize and prioritize tasks to meet deadlines
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and collaboratively in a global environment

Benefits

  • Competitive compensation
  • Medical, dental, and vision coverage
  • Flexible and paid time off
  • Remote and hybrid work options
  • Tuition reimbursement and wellness programs

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Germany +/- 0 hours

About Clario

Learn more about Clario and their company culture.

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At Clario, we understand that our customers face challenges in conducting clinical trials that yield reliable evidence while ensuring safety, efficacy, and quality of life for patients. This is why we leverage our 50+ years of clinical trial data management expertise to drive innovation and deliver dependable solutions. Our primary aim is to empower pharmaceutical, biotech, and medical device companies to transform lives by providing the richest clinical evidence available.

We specialize in endpoint technologies and comprehensive management services for clinical trials, supporting over 26,000 studies in more than 100 countries. Our solutions integrate deep scientific expertise with advanced technology, ensuring accurate data collection and analysis. With our unmatched operational scale and global reach, we facilitate seamless trial execution, enhance patient engagement, and ensure adherence to regulatory standards. At the heart of our mission is a commitment to not only improve data reliability but also elevate the patient experience, making their health and well-being our top priority.

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Clario

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Clario hiring IT Service Delivery Lead (f/m/x) • Remote (Work from Home) | Himalayas