CircleCI

Senior Technical Writer

Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currencies and public blockchains for payments, commerce and financial applications worldwide.

Circle

Employee count: 501-1000

Salary: 143k-185k USD

United States only
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Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure – including USDC, a blockchain-based dollar – helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.

What you’ll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: Multistakeholder, Mindfulness, Driven by Excellence and High Integrity. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.

What you'll be responsible for:

Circle is looking for an outstanding professional who serves the needs of developers, entrepreneurs, creators, and builders as a prolific writer, as a part of our Circle Developer Experience Product team. We seek a Senior Technical Writer to collaborate with our product and engineers and work alongside our Developer Relations team to create written communication that engages and inspires developers in pushing the boundaries of building with Circle’s applications and services.

What you'll work on:

  • Creating documentation and education materials to ensure developers can rapidly build with our APIs.
  • Determining the most logical way to present information for the greatest reader comprehension, which translates to developer success.
  • Generating innovative ideas for content and workflow solutions that use our APIs.
  • Meeting with subject-matter experts in product and engineering teams to understand the product and the documentation requirements to ensure niche topics are appropriately addressed.
  • Analyzing information required for crafting or updating all developer and technical documentation.
  • Reviewing and editing content developed by other Technical Writing team members.

You will aspire to our four core values:

  • Multistakeholder - you have dedication and commitment to our customers, shareholders, employees, families, and local communities.
  • Mindful - you seek to be respectful, an active listener, and to pay attention to detail.
  • Driven by Excellence - you are driven by our mission and our passion for customer success, which means you relentlessly pursue excellence, do not tolerate mediocrity, and work intensely to achieve your goals.
  • High Integrity - you seek open and honest communication and hold yourself to high moral and ethical standards. You reject manipulation, dishonesty and intolerance.

What you'll bring to Circle:

  • 4+ years in writing user guides, integration guides, API developer guides, mobile development documentation, in-platform instructions, installation/configuration instructions, and system operations.
  • 4+ years of proven experience in a tech company.
  • Passionate about delivering the best developer experience through documentation.
  • Excellent technical understanding of blockchain technologies and ecosystems.
  • Excellent interpersonal, verbal, and written communication skills.
  • Ability to work autonomously, be proactive, prioritize, communicate, and function in a small team.
  • Comfortable taking on long-term, complex technical writing projects in a self-directed manner.
  • Experience/familiarity with GitHub, Git, and a few coding and scripting languages such as Swift, Kotlin, Java, JavaScript, CSS, Python, REST APIs and other typical office suite applications.

Additional Information:

  • This position is eligible for day-one PERM sponsorship for qualified candidates.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

The compensation range below is specific to San Francisco, CA. Actual starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $142,500 - $185,000

Annual Bonus Target: 12.5%

Also Included: Equity & Benefits (including medical, dental, vision and 401(k)). Circle has a discretionary vacation policy. We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the U.S.

We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

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About the job

Apply before

Jun 09, 2024

Posted on

Apr 10, 2024

Job type

Full Time

Experience level

Senior

Salary

Salary: 143k-185k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Circle

Learn more about Circle and their company culture.

View company profile

Circle is transforming the way money moves by making it more accessible, inclusive, and efficient — increasing economic opportunity and prosperity around the globe.

At the center of digital currency innovation

Circle is a global financial technology company helping money move at internet speed. Our mission is to raise global economic prosperity through the frictionless exchange of value.

Building responsibly so you can use crypto with confidence

We are committed to transparency and stability in everything we do. That’s why we welcome clear regulation and value our engagement with regulators and policymakers. We partner with leading global financial companies and share detailed reports on how our stablecoins are backed. We are leading a more responsible, stable future for crypto.

Fostering a new era of global financial technology

Our diverse leadership teams believe in a policy-first approach for financial technology companies, which holds Circle to a higher standard of operation and helps build long-term, sustainable growth.

What drives us

Valuing our employees as stakeholders is about creating an environment where people can thrive and grow, be challenged and learn constantly – an environment that thrives on diversity by drawing competitive strength from within.

  • Multistakeholder: We organize, incentivize and measure ourselves against meeting the needs of all of our stakeholders — our customers, our shareholders, our employees and families, our local communities and our world.

  • Mindful: We seek to be present and aware, to be respectful, active listeners (with each other and with our customers alike), and to pay attention to detail. We don’t rush to judgment, and when we are swept up by strong emotions we patiently observe and acknowledge them before reacting. Our mindfulness leads to better understanding, and more respectful, careful and deliberate choices.

  • Driven by excellence: We are driven by our mission and our passion for customer success. Being driven also means that we relentlessly pursue excellence, that we do not tolerate mediocrity, that we reward based on merit, and that we work intensely to achieve our goals. We are a team that seeks to bring everyone along in our collective achievement.

  • High integrity: We seek open and honest communication, and hold ourselves to very high moral and ethical standards. Our customers and partners implicitly experience us as high integrity, and our customer centric choices demonstrate this to them again and again.

Employee benefits

Learn about the employee benefits and perks provided at Circle.

View benefits

Co-working space budget

We provide access to WeWork locations.

Invested in your future

All U.S. employees enjoy 401(k) benefits with company matching.

Unlimited time off

We offer flexible paid time off — so you can thrive at work, and at rest.

Equity benefits

All U.S. employees can become owners in Circle through our equity program.

View Circle's employee benefits
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Circle

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