Senior Manager II

Senior Manager II

Let’s be unstoppable together!

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Learn more at www.circana.com.

What will you be doing?

The Senior Manager II is a key player supporting Circana’s relationship with one of our largest and most strategic retail clients. You will analyze Circana data to develop insights and recommendations. You will be client facing, expected to lead selected projects and help present results. You will be viewed as a trusted partner at the client impacting their business decisions. Responsibilities include information analysis, delivering actionable insights, and building new relationships.

Job Responsibilities

• Grow and maintain executive level relationships to ensure that Circana delivers the insights the retailer needs to address their most important business issues.
• Responsible for leading the coordinating of changes with internal teams and the client to ensure all projects remain on task and adequately communicated.
• Establish and deliver on joint account objectives and strategies.
• Plan and conduct business reviews and information sessions that tie into the retailer key initiatives.
• Ensure overall client satisfaction by managing relationships, delivering insights, recommendations and building a reputation for excellence.
• Monitor market and competition in order to provide correction strategy plans as needed to achieve desired objectives.
• Lead the contract negotiation process with retailer in order to achieve/exceed revenue objectives.
• Build and lead the strategic focus of product offerings for the client by exploring client channels, customer segments and customer applications.
• Expand the user base within the retailer to include a broader mix of end users through the effective demonstration of how both GM and CPG data sets interact across the entire store to help the client understand consumer behavior and accomplish their goal.
• Collaborate with cross-functional teams to be the voice of the retailer internally and to deliver the best possible solutions to the retailer.
• Lead a multi-level staff, while actively contributing to the effectiveness, development and satisfaction of the team.
• Become familiar with and be able to intelligently lead prospective customers through discussions about manufacturer and retailer relationships and their impact on the organizations' processes.
• Fulfill internal financial and administrative requirements pertaining to budgets and forecasts.

Requirements

• 10+ years of Account Management or Retail Merchandising experience with a retailer or manufacturer, preferably in consumer technology, office supplies, foodservice or facilities.
• Experience within client services in the analytics space, account management, or sales with the ability generate ideas and effectively sell those ideas.
• Highly analytical, demonstrating thorough attention to detail and deep understanding of the retail industry and consumer behavior targeting.
• Deep understanding of how point-of-sale scanner data and consumer panel data can be used to identify business building opportunities for retailers.
• Ability to synthesize data and develop meaningful conclusions/insights using POS and consumer panel data and present them in a meaningful, compelling way.
• Expertise in Excel, Tableau or data modeling including experience to build dashboards and reports.
• Proven history of meeting and exceeding revenue goals.
• Demonstrated ability to develop deep relationships with C-Suite level clients.
• Demonstrated ability to effectively manage and develop a team.
• Strong presentation skills with a high comfort level presenting to large groups and senior audiences.
• Demonstrated success in contract negotiations.
• Ability to travel about 20% - 25%

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Remote