Revenue Operations Senior Manager

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

Position Overview

Circana has recently established a Global Sales Operations function to improve its commercial process efficiency and effectiveness. The Revenue Operations Senior Manager role will be focused on helping Circana optimize our revenue generation processes. You will be responsible for enhancing the efficiency and effectiveness of our sales and revenue accounting process from Order to Cash Recognition.

Job Responsibilities

• Streamline and standardize workflows and procedures to ensure smooth operations and eliminate inefficiencies from Sales to Finance and Revenue Accounting.
• Troubleshoot and resolve issues or discrepancies that arise during the order-to-cash cycle, such as order errors, billing errors, payment delays, etc.
• Identify and implement process improvements and automation opportunities to increase the efficiency, accuracy, and speed of the order-to-cash process.
• Manage data quality, integrity, and accessibility to ensure accurate data and reporting, forecasting, and decision-making.
• Collaborate with cross-functional stakeholders (Sales, Finance, Revenue Accounting, and Collections) to ensure alignment and coordination of revenue operations initiatives and projects.
• Implement and monitor quality control measures and performance metrics for the order-to-cash process, such as data accuracy, invoice accuracy, collection rate, days sales outstanding, etc.

Requirements

• 5+ years of experience in working with systems integration and implementation, process improvement, and cross-functional engagement with Sales, Technology Implementation, and Finance.
• Proficient in using revenue operations tools and systems, such as Salesforce, Microsoft Dynamics, HubSpot, PowerBI, NetSuite, etc.
• Ability to build and maintain PowerBi Dashboard is a plus.
• Experience in leading and managing a team and/or cross-functional project leadership
• Proactive, self-motivated, and results-oriented; able to work independently and collaboratively in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills, with the ability to communicate effectively with different audiences and levels of the organization.
• Bachelor’s degree in Business, Information Technology, Finance, or a related field.

Circana Behaviors

As well as the technical skills, experience, and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day roles:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Remote

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $110,000 - $135,000.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

You can apply for this role through the Circana Careers website or Intranet site for internal candidates.