Customer Success Manager

Cinder provides the operating system for digital safety, helping organizations orchestrate and automate their trust and safety operations from content moderation to responsible AI. We're building a platform that empowers businesses to foster safe online spaces, whether that means managing review teams, preparing regulatory documentation, or ensuring accountability in AI deployments. Our integrated workflow platform combines human judgment with AI-powered automation to help companies make policy enforcement decisions in seconds rather than hours.

We support some of the world's most innovative companies, including OpenAI, Midjourney, ElevenLabs, BeReal, and Depop. Backed by Accel and Y Combinator, we're a remote company with teammates across the US and UK/EU, focused on hiring in NYC, SF, and London. We care deeply about being relentless, intentional, and empathetic, and we're building tools that help protect the internet at scale without the chaos of spreadsheets, SQL, and disconnected systems.