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AzulAZ

Customer Success Manager

Azul Systems develops and distributes runtimes (JDK, JRE, JVM) for executing Java-based applications. It is the largest company 100% focused on Java and the JVM.

Azul

Employee count: 201-500

Salary: 116k-116k USD

United States only

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The Customer Success Manager is part of the Worldwide Customer Success team at Azul, ensuring customers have the best possible experience from onboarding through their lifetime with Azul.

Requirements

  • 7+ years' experience in Customer Success, Customer Support, or Sales Engineer role
  • BS or MS in computer science related degree
  • Demonstrated experience working directly with customers
  • Project management experience a plus
  • Strong understanding of Java/JVM, performance tuning, and application deployment models
  • Familiarity with CRM tools and data-driven success metrics
  • Excellent Presentation and communication skills

Benefits

  • Comprehensive compensation and healthcare packages
  • 401(k) plan
  • Paid time off options
  • Work-life balance
  • Remote-first

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 116k-116k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Azul

Learn more about Azul and their company culture.

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Azul is dedicated to helping its customers unlock the full potential of their Java applications, now and in the future. Many enterprises rely on Java as the backbone for their critical business applications and services, particularly in the cloud. Our customers often face the challenge of optimizing cloud costs while maintaining peak application performance and a seamless user experience. This is precisely why Azul provides the Java platform for the modern cloud enterprise. We understand that cloud cost optimization has become a top priority, on par with application performance itself. Azul Platform Prime is engineered to address this need directly, enabling organizations to significantly reduce their expenditure on Java compute resources without compromising on best-in-class performance.

By simply switching from standard Java runtimes to Azul Platform Prime, our customers experience superior compiled code speed, enhanced memory management, and greater scalability. These improvements translate into proven infrastructure savings of 20% or more, all while consistently meeting performance service level agreements (SLAs). We are passionate about engaging with the Java community, offering insights, innovation, and solutions that bring new relevance to Java in an increasingly connected world. Our strategy is to make Azul the core of every modern cloud enterprise by prioritizing our customers' success, maintaining an unwavering commitment to innovation and excellence, and advancing Java through community leadership. Millions of Java developers, hundreds of millions of devices, and some of the world's most respected businesses trust Azul to power their applications, benefiting from exceptional capabilities, performance, security, and value. Our customer base includes a significant portion of the Fortune 100 and Forbes' most valuable brands, as well as all of the top 10 financial trading companies globally.

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Azul

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