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CHChowbus is a technology company providing point-of-sale (POS) systems and restaurant management software, initially known for its Asian food delivery platform. It now focuses on empowering restaurants with technology solutions.
The Senior Business Operations Manager plays a critical role in scaling and optimizing our restaurant technology platform business. This position serves as a strategic operator—bridging global teams, diagnosing systemic challenges, and designing scalable solutions that enhance operational efficiency, business performance, and customer experience.
You will collaborate closely with cross-functional partners including Sales, Implementation, Customer Support, Logistics, Finance, and China-based Operations teams. The ideal candidate is a structured problem-solver with the curiosity to ask the right questions, the analytical skills to extract insights from data, and the strategic mindset to turn findings into actionable solutions at high velocity.
This is a highly visible role that requires both strategic foresight and operational excellence—someone who thrives in a dynamic environment and continuously drives improvement across systems, processes, and performance metrics.
Operational Strategy Continuous Improvement
Business Insights Performance Optimization
Stakeholder Engagement Communication
Full Time
Salary: 130k-150k USD
United States +/- 0 hoursLearn more about ChowBus and their company culture.
Chowbus is a technology company that initially specialized in online food ordering, payment, and delivery, with a focus on authentic Asian cuisine. Founded in 2016 by Linxin Wen and Suyu Zhang in Chicago, Illinois, the company's original mission was to connect consumers with genuine Asian dishes often underrepresented on mainstream delivery platforms. Linxin Wen, an international student at the time, identified the difficulty in finding authentic Asian restaurants on existing delivery services and the high costs associated with them, which inspired the creation of Chowbus as a dedicated platform to support these local, often family-owned, 'mom-and-pop' restaurants. The platform distinguished itself with a dish-centric ordering experience, allowing users to explore and order specific dishes, and even bundle items from multiple restaurants into a single delivery. This approach aimed to provide a curated selection of high-quality, authentic meals rather than an exhaustive list of all available restaurants.
Over time, Chowbus expanded its operations to over 20 cities across North America, Canada, and Australia, featuring menus in multiple languages, including Mandarin and Cantonese, and offering a wide array of Asian cuisines such as Chinese, Japanese, Korean, Vietnamese, and Indian. Recognizing the broader needs of the restaurants it served, Chowbus evolved its business model. By 2022, the company ventured into the Software as a Service (SaaS) market, introducing restaurant management software and a cloud-based point-of-sale (POS) system. This strategic shift was aimed at providing comprehensive technological and marketing support to restaurant owners, particularly those new to the country. In January 2024, Chowbus sold its food delivery arm to Fantuan Delivery, and has since intensified its focus on developing and enhancing its SaaS and POS solutions for the restaurant industry. The company's mission is now centered on building a comprehensive tech ecosystem to empower restaurants to grow, serve with heart, and uplift their communities.
Learn about the tools and technologies that ChowBus uses to build, market, and sell its products.
Employees can create an account to update this tech stack.
CH51-200 employees
2016
Linxin Wen
SSUnited States onlyEmployee count: 201-500
Salary: 128k-212k USD
REUnited States onlyEmployee count: 501-1000
Salary: 96k-145k USD
DOUnited States onlyEmployee count: 5000+
Salary: 78k-115k USD
FIUnited States onlyEmployee count: 1001-5000
Salary: 70k-110k USD
PEUnited States onlyEmployee count: 11-50
Salary: 120k-150k USD
Explore the variety of open remote roles at ChowBus, offering flexible work options across multiple disciplines and skill levels.
CH
China onlyEmployee count: 51-200
Salary: 70k-80k USD
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TOFind your next opportunity by exploring profiles of companies that are similar to ChowBus. Compare culture, benefits, and job openings on Himalayas.
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SAAt Sauce, we believe that the food ordering and delivery business should be win-win-win for all parties concerned - hard working restaurants, hungry customers and busy delivery companies alike.
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