Germany onlyAs a Sales Support Specialist, you will be responsible for achieving quarterly and annual sales targets for Biologics Testing services in your assigned territory. The role involves engaging with prospects and existing customers while guiding customers to Biologics services that best meet their needs.
Requirements
- Meet or exceed overall targets and business objectives.
- Develop and qualify account leads through prospecting, using different platforms (Global Data, Sales Navigator, etc.), cold calling, and frequent customer interactions.
- Maintain/grow existing customers as defined at the beginning of the year.
- Handle initial inquiries and qualify all prospective opportunities.
- Establish and nurture positive, productive relationships with customer accounts.
- Work closely with the business development team, management, and different stakeholders (operations, client services, marketing, legal, project management, etc) to increase market share in a given territory.
- Support marketing campaigns to promote key and strategic services.
- Gather data on market trends and competition, including new services and prices.
- Daily, use CRM (Salesforce) to reflect all client interactions, to keep the pipeline of opportunities up to date, and to upload all information related to the sales process.
- Complete all required sales training and documentation promptly.
- Participate in sales meetings and trade shows, as required.
- Share customer problems/concerns with all appropriate departments for quality resolution.
- Liaise, when necessary, with other departments and divisions to satisfy customer requests and development.
- Qualifications:
Benefits
- bonus/incentives based on performance
- 401K
- paid time off
- stock purchase program
- Health and wellness coverage
- employee and family wellbeing support programs
- work life balance flexibility
United States
Canada only
India only
