United States onlyLumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.
By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.
At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.
The Role
Lumen Solution Architects work in partnership with our Sales & Customer Success Teams to identify and develop opportunities / solutions to drive customers’ desired business outcomes. You will lead technology innovation through discovery conversations, apply technical and industry expertise, and translate complex requirements into tailored solutions. Acting as a trusted advisor, you will showcase best practices and demonstrate how our offerings enable customers to achieve their goals.
Location
The professional in this position should reside in one of these states: Illinois, Indiana, Ohio, Michigan, Minnesota, Wisconsin.
The Main Responsibilities
- Acts as customer advocate by identifying business and technology objectives, leading technical discovery, and driving pre-sales activities—including solution design, demos, workshops, and RFP/RFI responses—to architect impactful client solutions.
- Demonstrates advanced discovery and solution selling abilities.
- Crafts highly complex and custom designs to provide an integrated solution that differentiates Lumen’s services and drives customers’ desired outcomes.
- Designs involving high-capacity fiber, wavelength services, data center interconnect, IP transit, DIA, edge compute, network security, cloud connectivity, SASE/SD-WAN, Network-as-a-Service (NaaS), and Ethernet networking.
- Prepares and delivers clear, engaging, technical proposals, architectural diagrams, and presentations with the appropriate level of business acumen for the audience. Engages with customers to deliver on outcome selling initiatives.
- Collaborate with Sales and Customer Success to help build and shape pipeline, engage with broader Eco Teams to align customer designs with Lumen capabilities.
- Serve as trusted advisor - ability to build trust and rapport with technical stakeholders.
- Provides actionable feedback to product management, sales, and customer success teams on business value, product capabilities, and service execution.
What We Look For in a Candidate
- Proven experience in solution engineering, pre-sales, or technical consulting within cloud, data center, or SaaS environments, with a progressive track record of increasing levels of solution complexity and responsibility.
- Strong knowledge of cloud platforms, SaaS environments, data center, and modern infrastructure capacity needs
- Experience designing solutions that support AI/ML use cases, high-performance workloads, multi-cloud solutions, and data-driven architecture.
- Ability to map customers challenges technical solutions and clearly articulates the business impact.
- Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, partners.
- Excellent presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences.
- Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution.
- Highly proactive, consultative, creative, and positive with a can-do attitude.
- Strong verbal, and written communication
- Fundamental understanding in Security solutions
- Industry certifications
- B.S. Degree in a related field or equivalent work experience in the private sector or military
- Travel required – Estimated 10% , Largely Central USA
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$118,079 - $157,437 in these states: IN, OH, WI,
$123,991 - $165,310 in these states: MI, MN,
$129,891 - $173,181 in these states: IL
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
#Remote #LIPost-KS1 #SolutionEngineering #SalesEngineer #Ohio #Indiana #Wisconsin #Michigan #Illinios #Minnesota
Requisition #: 341664
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
