United States onlyLumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.
By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.
At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.
The Role
The Design Engineer role will work in partnership with Sales & Customer Success Teams participating in innovative conversations that help shape the growth of our enterprise customers as they embrace the 4th Industrial Evolution. This role assists in the design of solutions utilizing our technology services platform and analyzes customer needs and requirements through strategic discovery.
The Main Responsibilities
- Assists in preparing and delivers technical proposals and presentations with the appropriate level of business acumen for the audience.
- Will develop solution selling abilities and effective, pro-active customer communications.
- Assists with Analyzing and identifying our customer's business and technology objectives, conduct full technical discovery, and architect custom solutions to meet gathered requirements.
- Assists with customers, sales, and customer success on technical aspects of proposed solutions including fit to customer’s needs, features, availability, etc.
- Assists in Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management.
- Serves the team as a customer advocate, participating in pre-sales efforts including technical sales presentations, RFP and RFI proposals and technical design discussions.
What We Look For in a Candidate
- Bachelor’s or equivalent in relevant field.
- 2+ years of experience in the technology industry with a focus on pre-sales, engineering, consulting, or similar.
- Technical pre-sales and/or consulting familiarity.
- Fundamental understanding in Security solutions, Network Functions Virtualization, Cloud, and Architecture design.
- General Technical Knowledge in Global network infrastructure, edge cloud capabilities, connected security, communication, and collaboration services.
- Strong verbal and written Communication Ability
- Ability to describe solution value benefits for deal discussions.
- Ability to work independently, or as part of a team to build differentiated customer solutions.
- Some Travel required under normal circumstances
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Ranges$77,852 - $103,802 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY |
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| Bonus Structure |
Requisition #: 341685
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
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