The Opportunity...In this role, you will play a key part in the management and maintenance of an individual book of business with an emphasis on increasing revenue, building relationships, and leveraging data to identify growth opportunities. This role is on the retail team in our insurance division. If you are excited to work with a great group of people and want to work for a fast-growing industry leader, join us
How You'll Contribute...
- The primary point of contact for all accounts in your book of business, with an emphasis on building long-term relationships and account growth
- Onboard new accounts and set them up for success with our platform
- Identify and implement opportunities for cross-selling and new business within the existing customer base
- Ensure timely delivery and communication according to the customer's needs and objectives
- Ensure customer retention and prevention of churn across the customer base
- Track various KPIs and performance metrics
What We're Looking For...
- 3+ years of experience in a customer service or account management role
- Proficiency with Salesforce and Excel
- A critical thinker with strong problem-solving skills
- Exceptional time management, organizational, and communication skills
- Ability to take ownership of your work
- A sense of ownership and pride in your performance and its impact on the company’s success
Bonus Points...
- P&C insurance industry experience
- Health and/or medicare insurance industry experience
- Sales experience
- Data analysis experience
Life at Centerfield...
- Competitive salary + bi-annual bonus
- Unlimited PTO – take a break when you need it!
- Industry-leading medical, dental, and vision plans + generous parental leave
- 401(k) company match plan – fully vested on day 1
- Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
- Career growth – we enjoy promoting from within!
For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
