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Cengage GroupCG

Client Relations Manager

Cengage Group is a prominent global education technology company, dedicated to making quality digital products and services accessible to millions of learners across the globe.

Cengage Group

Employee count: 5000+

Salary: 58k-76k USD

United States only

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Cengage Group is seeking a Client Relations Manager to manage and deliver talent pipeline services to new and existing corporate clients. The role will involve guiding new corporate clients through post-contract onboarding processes, managing client success and service delivery, and analyzing and improving organizational processes.

Requirements

  • 4+ years of successful operations, talent acquisition, client services, or related experience
  • BA/BS or equivalent work experience
  • Ability to interact professionally with Vice Presidents and Director level staff within clients
  • Customer-focused mentality and ability to work with diverse audiences
  • Excellent organizational and time management skills
  • Proficiency in PC and Microsoft Office applications
  • Experience with Salesforce is a plus

Benefits

  • Comprehensive Total Rewards package
  • Competitive base pay range ($58,300 - $75,750 USD)
  • Incentive compensation program for sales roles

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Salary

Salary: 58k-76k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Cengage Group

Learn more about Cengage Group and their company culture.

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Cengage Group is a global education technology company with a rich history of over 100 years dedicated to providing learners with the skills and competencies they need to be job ready. Established originally in 2007, Cengage has evolved dramatically, becoming a prominent player in the edtech industry. With a mission to make education accessible and affordable, Cengage has developed a wide array of digital products and services designed to assist students, professionals, and educators alike.

Our diverse portfolio supports various educational journeys—whether it be reskilling, upskilling, or pursuing degrees and certifications. Cengage operates with a strong focus on academic success, fostering an environment of trust and transparency in the educational sector. By continuously embracing innovative technology and integrated approaches, we are committed to transforming the educational landscape, making it more engaging and effective for learners.

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Cengage Group

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